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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Tesla, Inc.: 2023 Model S, X, and Y Recalled for Rearview Camera Display Failure

Agency Publication Date: January 22, 2024
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Summary

Tesla is recalling 199,575 of its 2023 Model S, X, and Y vehicles because a software error may prevent the rearview camera image from appearing when the car is in reverse. The affected vehicles are specifically those equipped with Full Self-Driving Computer 4.0 and running software versions 2023.44.30 through 2023.44.30.6 or version 2023.44.100. Tesla has already released a free over-the-air (OTA) software update to fix this instability, and owners were notified by mail starting in March 2024.

Risk

If the rearview camera image fails to display while the vehicle is in reverse, the driver's visibility is significantly reduced. This increases the likelihood of a crash or striking a pedestrian or object behind the vehicle.

What You Should Do

  1. Check your Tesla vehicle's software version to see if it is currently running version 2023.44.30 through 2023.44.30.6 or version 2023.44.100.
  2. If your vehicle is affected, download and install the latest over-the-air (OTA) software update provided by Tesla at no cost.
  3. If you have questions about the software update or how to install it, contact Tesla customer service at 1-877-798-3752 and reference recall number SB-24-00-002.
  4. For additional information, you may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update

How to: Install the free software update provided by Tesla to resolve the camera software instability.

Affected Products

Product: 2023 Tesla Model S
Part / Model:
Full Self-Driving Computer 4.0
Lot Numbers:
Software versions 2023.44.30 through 2023.44.30.6
Software version 2023.44.100
Product: 2023 Tesla Model X
Part / Model:
Full Self-Driving Computer 4.0
Lot Numbers:
Software versions 2023.44.30 through 2023.44.30.6
Software version 2023.44.100
Product: 2023 Tesla Model Y
Part / Model:
Full Self-Driving Computer 4.0
Lot Numbers:
Software versions 2023.44.30 through 2023.44.30.6
Software version 2023.44.100

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V035000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla
Units Affected: 199,575 vehicles(199575% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 22, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SB-24-00-002
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response