General Motors is recalling approximately 10,199 of its 2019-2020 Cadillac XT4 vehicles that are equipped with the optional Surround Vision feature. The vehicle's video processing module (VPM) may stop communicating with the rearview camera, which results in the rearview image not appearing on the screen when the vehicle is in reverse. Dealers will provide a free software update or replace the module entirely to fix the issue.
If the rearview camera image fails to display, the driver's visibility behind the vehicle is significantly reduced. This lack of visibility increases the likelihood of a crash or striking a pedestrian while backing up.
Software update or module replacement
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response