Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicle Parts & Equipment/Electrical & Lighting

2019-2021 Ram ProMaster and 2019-2020 Dodge Journey Recalled for Camera Defect

Agency Publication Date: August 26, 2025
Share:
Sign in to monitor this recall

Summary

Chrysler (FCA US, LLC) is recalling approximately 219,577 vehicles, specifically certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey models. Cracks in a microprocessor may cause the vehicle's rearview camera image to fail to display properly, which violates federal safety standards for rear visibility. Authorized dealers will replace the rearview camera in affected vehicles free of charge.

Risk

If the rearview camera image does not display, the driver's visibility behind the vehicle is significantly reduced. This increases the risk of a backup collision or crash while the vehicle is in reverse.

What You Should Do

  1. This recall affects 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles manufactured by Chrysler (FCA US, LLC).
  2. Contact an authorized Chrysler or Dodge dealership to schedule a free replacement of your vehicle's rearview camera.
  3. You may contact Chrysler customer service at 800-853-1403 and reference recall number 59C for more information.
  4. Note that interim notification letters regarding the safety risk were mailed starting September 30, 2025, and a second notice will be sent once the final remedy parts are available.
  5. For additional questions, call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the rearview camera.

How to: Dealers will replace the rearview camera, free of charge. A second notice will be sent once the final remedy is available.

Affected Products

Product: 2019-2021 Ram ProMaster

Chrysler recall number 59C; Fails to comply with FMVSS 111 'Rear Visibility'

Product: 2019-2020 Dodge Journey

Chrysler recall number 59C; Fails to comply with FMVSS 111 'Rear Visibility'

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V552000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: Authorized Chrysler and Dodge dealerships
Units Affected: 219,577 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Distributed To: Nationwide
Manufacturer Recall #: 59C
Agency Last Updated: October 2, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response