Chrysler is recalling 21 of its 2024-2025 Pacifica minivans because they were built with an incorrect radio unit that prevents the rearview camera image from appearing on the dashboard screen. When the vehicle is in reverse, the screen may remain blank or fail to show the area behind the car. This defect means the vehicles do not meet federal safety standards for rear visibility. Chrysler dealers have already replaced the radios in all 21 affected vehicles at no cost, and owner notification letters were mailed in August 2025.
A rearview camera that fails to display an image significantly reduces the driver's ability to see people or objects behind the vehicle. This lack of visibility increases the risk of a back-over crash or collision while reversing.
Radio replacement
Manufacturer recall number 57C. All 21 units affected have already been repaired.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: NHTSA Notice · Raw API Response