Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicles/Commercial Vehicles

2022-2025 Ram ProMaster Recalled for Rearview Camera Display Failure

Agency Publication Date: May 21, 2025
Share:
Sign in to monitor this recall

Summary

Chrysler (FCA US, LLC) is recalling 235,640 units of the 2022-2025 Ram ProMaster vehicles. A software error within the vehicle's security gateway module can prevent the rearview camera image from appearing on the display when the vehicle is in reverse. Dealers will provide a free software update for the security gateway module to resolve this issue.

Risk

If the rearview camera image does not display, the driver’s visibility of the area behind the vehicle is significantly reduced. This failure to provide rear visibility increases the risk of a backup crash or injury to bystanders.

What You Should Do

  1. This recall involves 2022-2025 Ram ProMaster vehicles where a software glitch may cause the rearview camera image to fail to display, violating federal safety standards.
  2. Contact an authorized Chrysler or Ram dealer to schedule an appointment for a free software update to the security gateway module.
  3. Owners may contact Chrysler customer service at 800-853-1403 and refer to recall number 40C for more information.
  4. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov regarding recall campaign number 25V330.

Your Remedy Options

🔧Free Repair

Software update for the security gateway module.

How to: Dealers will update the security gateway module software, free of charge. Owners should contact Chrysler customer service at 800-853-1403 regarding recall 40C.

Affected Products

Product: 2022-2025 Ram ProMaster

Recall campaign 40C.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V330000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: Authorized Chrysler dealers; Authorized Ram dealers
Units Affected: 235,640 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: June 12, 2025
Distributed To: Nationwide
Manufacturer Recall #: 40C
Agency Last Updated: November 20, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response