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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Chrysler (FCA US, LLC): Rearview Camera Image May Not Display/FMVSS 111

Agency Publication Date: February 13, 2025
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Summary

Chrysler (FCA US, LLC) has recalled approximately 133 vehicles, specifically 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L models. A transistor in the center stack upper display (DCSD) can overheat, causing the rearview camera image to fail. This defect violates Federal Motor Vehicle Safety Standard (FMVSS) number 111 regarding 'Rear Visibility.' Chrysler has already contacted owners and replaced the faulty displays free of charge.

Risk

A rearview camera image that fails to display reduces the driver's visibility when reversing, which significantly increases the risk of a crash or hitting a pedestrian.

What You Should Do

  1. Verify if your vehicle is a 2021-2022 Jeep Grand Cherokee L or a 2022 Jeep Grand Cherokee.
  2. Check your records or contact a dealer to confirm if the Center Stack Upper Display (DCSD) has already been replaced, as the manufacturer states all affected vehicles have been repaired.
  3. If you have not received a notice or believe your vehicle still requires service, contact Chrysler customer service at 800-853-1403 and reference recall number 11C.
  4. Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.
  5. For additional information, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the Center Stack Upper Display (DCSD).

How to: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owners may contact Chrysler customer service at 800-853-1403.

Affected Products

Product: 2022 Jeep Grand Cherokee
Product: 2021-2022 Jeep Grand Cherokee L

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V083000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Units Affected: 133 vehicles(133% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: February 27, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 11C
Agency Last Updated: March 4, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response