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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Chrysler (FCA US, LLC): Rearview Camera Image May Not Display/FMVSS 111

Agency Publication Date: December 19, 2024
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Summary

Chrysler (FCA US, LLC) is recalling 79,365 vehicles including the 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L. The recall is due to incorrect software in the rearview camera module that may prevent the backup camera image from displaying on the screen. Owners should contact an authorized dealer to receive a free software update for the camera module.

Risk

If the rearview camera image does not display when reversing, the driver's rear visibility is significantly decreased, which increases the risk of a crash or striking a pedestrian.

What You Should Do

  1. Check your vehicle's recall status by locating your 17-character VIN and entering it at www.nhtsa.gov/recalls to confirm if your 2024 Jeep Wagoneer, Grand Wagoneer, or Grand Cherokee is affected.
  2. Contact an authorized FCA dealer to schedule an appointment for a free software update for the rearview camera module.
  3. Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
  4. For further questions, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

๐Ÿ”งFree Repair

Rearview camera module software update

How to: Dealers will update the rearview camera module software, free of charge. Owners may contact FCA customer service at 1-800-853-1403.

Affected Products

Product: 2024 Jeep Wagoneer
Product: 2024 Jeep Grand Wagoneer
Product: 2024 Jeep Grand Cherokee
Product: 2024 Jeep Grand Cherokee L

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V944000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Units Affected: 79,365 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: January 21, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: D5B
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response