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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Tesla, Inc: Rearview Camera Image May Not Display/FMVSS 111

Agency Publication Date: September 26, 2024
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Summary

Tesla, Inc. is recalling 27,185 of its 2024 Cybertruck vehicles because the rearview camera image may be delayed after shifting into reverse. This failure to display the rear visibility image promptly violates federal safety standards and reduces the driver's awareness of obstacles or pedestrians behind the vehicle. Tesla has released a free over-the-air (OTA) software update to fix the issue, and owner notification letters were mailed in late November 2024.

Risk

A delayed rearview camera image significantly reduces the driver's view of what is behind the vehicle during backing maneuvers, which increases the likelihood of a collision with objects, other vehicles, or pedestrians.

What You Should Do

  1. Identify if your vehicle is affected by checking for the 2024 Tesla Cybertruck model.
  2. Check your vehicle's touchscreen for an available over-the-air (OTA) software update; Tesla has released a free software fix to resolve the camera delay.
  3. If you have questions regarding the software update or the recall, contact Tesla customer service at 1-877-798-3752 and reference recall number SB-24-00-016.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update provided free of charge.

How to: Owners should install the latest software update provided by Tesla to fix the rearview camera delay.

Affected Products

Product: 2024 Tesla Cybertruck

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V718000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla, Inc.
Units Affected: 27,185 vehicles(272% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: November 25, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SB-24-00-016
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response