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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Chrysler (FCA US, LLC): 2023 Jeep Grand Cherokee and Grand Cherokee L Rearview Camera Failure

Agency Publication Date: April 25, 2024
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Summary

Chrysler (FCA US, LLC) is recalling 2 affected 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles because the rearview camera image may fail to display on the screen. The issue is caused by improperly fastened screen module connections that prevent the camera feed from showing when the vehicle is in reverse. Dealers will secure these display module connections for all affected owners at no cost to ensure the backup camera functions correctly.

Risk

If the rearview camera image does not display, the driver has significantly reduced visibility behind the vehicle while reversing, which increases the risk of hitting a person or object, causing injury or a crash.

What You Should Do

  1. Check if your vehicle is one of the two affected 2023 Jeep Grand Cherokee or Grand Cherokee L models by contacting a Chrysler/FCA dealer or using the NHTSA recall look-up tool with your VIN.
  2. Contact FCA US, LLC customer service at 1-800-853-1403 to confirm if your specific vehicle is part of this recall (reference recall number 44B).
  3. Schedule a free appointment with an authorized dealer to have the display screen module connections secured.
  4. For additional information or to report concerns, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Secure display screen module connections

How to: Contact FCA US, LLC customer service at 1-800-853-1403 or visit a dealer to have the screen module connections secured free of charge.

Affected Products

Product: 2023 Jeep Grand Cherokee
Product: 2023 Jeep Grand Cherokee L

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V291000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 2 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: January 16, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 44B
Agency Last Updated: May 17, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response