Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicles/Trucks & SUVs

Ford Motor Company: 2020 Explorer Recalled for Rearview Camera Display Failure

Agency Publication Date: March 8, 2024
Share:
Sign in to monitor this recall

Summary

Ford is recalling 1,988 of its 2020 Explorer vehicles because the rearview camera may intermittently show a blank or distorted image. This defect is caused by a poor electrical connection and means the vehicles do not meet federal safety standards for rear visibility. Dealers will replace the faulty rearview camera with a new one at no cost to the owner.

Risk

A blank or distorted camera image prevents the driver from seeing what is behind the vehicle while reversing. This reduced visibility significantly increases the risk of hitting a person or object, leading to a crash.

What You Should Do

  1. Check your vehicle's identification to see if it is a 2020 Ford Explorer included in this recall expansion (Ford recall number 20C19).
  2. Contact any authorized Ford dealer to schedule a free replacement of the rearview camera.
  3. If you have questions, contact Ford customer service at 1-866-436-7332 and reference recall number 20C19.
  4. For additional information, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the rearview camera.

How to: Contact a Ford dealer to have the rearview camera replaced free of charge.

Affected Products

Product: 2020 Ford Explorer

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V188000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford dealers
Units Affected: 1,988 vehicles(935% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: April 4, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 20C19
Agency Last Updated: January 2, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response