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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Kia America, Inc.: 2019 Sorento Recalled for Rearview Camera Failure

Agency Publication Date: September 15, 2023
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Summary

Kia America, Inc. is recalling 83,667 of its 2019 Sorento vehicles due to a manufacturing defect that allows water to leak into the rearview camera. This water intrusion can cause the camera image to fail and not appear on the dashboard display while reversing. Dealers will inspect the camera for damage and either add additional waterproofing to the camera harness or replace the camera entirely at no cost to owners.

Risk

If the rearview camera image does not appear, the driver's visibility behind the vehicle is significantly reduced. This failure to display a clear rear view increases the risk of hitting a person or object, leading to a crash.

What You Should Do

  1. Identify if you own a 2019 Kia Sorento vehicle by checking your registration or the vehicle identification number (VIN).
  2. Contact an authorized Kia dealer to schedule a free inspection of your rearview camera system.
  3. Bring your vehicle to the dealer to have the camera harness waterproofed or the camera replaced if water damage is found.
  4. If you have additional questions, contact Kia customer service at 1-800-333-4542 and reference recall number SC282.
  5. For further assistance, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspection and additional waterproofing of the camera harness.

How to: Contact a Kia dealer to have the camera harness inspected and waterproofed free of charge.
๐Ÿ”„Option 2: Free Replacement

Rearview camera replacement.

How to: If the camera is found to be malfunctioning or damaged by water during inspection, the dealer will replace it free of charge.

Affected Products

Product: 2019 Kia Sorento

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V639000
Status: Active
Manufacturer: Kia America, Inc.
Sold By: Authorized Kia Dealers
Units Affected: 83,667 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: March 8, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC282
Agency Last Updated: October 1, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response