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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Nissan North America, Inc.: Altima and Sentra Recalled for Rearview Camera Display Failure

Agency Publication Date: September 8, 2023
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Summary

Nissan is recalling approximately 153,376 vehicles, specifically 2019-2021 Altima and 2020-2021 Sentra models, because the rearview camera image may not display correctly. A damaged camera wiring harness can cause the image to become distorted or disappear entirely when the vehicle is in reverse. Nissan dealers will inspect the camera and harness, performing repairs or applying protective tape and rerouting the harness as needed, free of charge.

Risk

If the rearview camera image is distorted or missing, the driver’s visibility behind the vehicle is significantly reduced. This failure to provide a clear rear view increases the risk of a crash while backing up and fails to comply with federal safety standards for rear visibility.

What You Should Do

  1. Identify if you own an affected vehicle: this recall includes 2019-2021 Nissan Altima and 2020-2021 Nissan Sentra vehicles.
  2. Contact your local Nissan dealer to schedule a service appointment for a free inspection and repair of the rearview camera harness.
  3. If the dealer finds damage, they will replace the camera and the wiring harness at no cost; if no damage is present, they will apply protective tape and reroute the harness to prevent future damage.
  4. For further information or to check your specific VIN, contact Nissan customer service at 1-800-867-7669 and reference recall number R23C3.
  5. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional questions.

Your Remedy Options

🔧Free Repair

Inspect and replace or reroute rearview camera harness

How to: Contact a Nissan dealer to have the camera and harness inspected. Dealers will replace damaged parts or apply protective tape and reroute the harness if no damage is found.

Affected Products

Product: 2019-2021 Nissan Altima
Product: 2020-2021 Nissan Sentra

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V628000
Status: Active
Manufacturer: Nissan North America, Inc.
Sold By: Nissan dealers
Units Affected: 153,376 vehicles(153376% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: October 19, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: R23C3
Agency Last Updated: February 8, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response