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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Chrysler (FCA US, LLC): Jeep and Wagoneer Vehicles Recalled for Rearview Camera Display Failure

Agency Publication Date: August 14, 2023
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Summary

Chrysler (FCA US, LLC) is recalling approximately 162,713 vehicles, including certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer models. The recall is due to a software error in the Central Vision Park Assist Module (CVPAM) that may prevent the rearview camera image from appearing when the vehicle is shifted into reverse. This failure means the vehicles do not meet federal safety standards for rear visibility. Dealers will provide a free software update to fix the issue.

Risk

If the rearview camera image fails to display while the vehicle is in reverse, the driver's visibility is significantly reduced. This increases the likelihood of a crash or striking a pedestrian or object behind the vehicle.

What You Should Do

  1. Identify if your vehicle is affected by checking your make and model: 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, or 2022-2024 Jeep Wagoneer and Grand Wagoneer.
  2. Contact a local authorized Jeep or Wagoneer dealer to schedule a free update for your Central Vision Park Assist Module software.
  3. If you have further questions, contact FCA US, LLC customer service at 1-800-853-1403 and reference recall number 56A.
  4. You may also contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free software update for the Central Vision Park Assist Module (CVPAM).

How to: Contact an authorized dealer to have the module software updated at no cost.

Affected Products

Product: 2022-2023 Jeep Grand Cherokee
Product: 2021-2023 Jeep Grand Cherokee L
Product: 2022-2024 Jeep Wagoneer
Product: 2022-2024 Jeep Grand Wagoneer

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V577000
Status: Active
Manufacturer: Chrysler (FCA US, LLC)
Sold By: authorized dealers
Units Affected: 162,713 vehicles(162713% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: August 31, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 56A
Agency Last Updated: November 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response