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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles

Ford Motor Company: Rearview Camera Image May Not Display

Agency Publication Date: October 25, 2024
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Summary

Ford Motor Company is recalling approximately 24,950 vehicles, specifically the 2023-2024 F-250, F-350, and F-450 models. A defect allows water to enter the Tailgate Park Assist Sensor Interface Module (TPASIM), which can cause the rearview camera image to malfunction, displaying intermittently or showing a blue or black screen. Ford will provide a free repair that includes replacing the tailgate camera, wire harness, and TPASIM module, along with an update to the Image Processing Module A (IPMA) software.

Risk

A malfunctioning rearview camera reduces driver visibility, which significantly increases the risk of a crash or injury while operating the vehicle in reverse.

What You Should Do

  1. Determine if your vehicle is included in this recall by checking your Vehicle Identification Number (VIN) on the official NHTSA website at www.nhtsa.gov/recalls.
  2. Contact your local authorized Ford dealership to schedule a service appointment for the free recall repair, which includes replacing the tailgate top camera, wire harness, and TPASIM module, as well as an update to the Image Processing Module A (IPMA) software.
  3. If you have additional questions or need assistance, contact Ford customer service at 1-866-436-7332 and reference recall number 24S66.
  4. For further inquiries, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Replace components and update software

How to: Dealers will replace the tailgate top camera, wire harness, TPASIM module, and update the Image Processing Module A (IPMA) software, free of charge.

Affected Products

Product: 2023-2024 Ford F-250
Product: 2023-2024 Ford F-350
Product: 2023-2024 Ford F-450

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V806000
Status: Active
Manufacturer: Ford Motor Company
Sold By: authorized dealers
Units Affected: 24,950 vehicles(5% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 6, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24S66
Agency Last Updated: March 19, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response