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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Ford Motor Company: Rearview Camera Image May Freeze

Agency Publication Date: September 13, 2024
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Summary

Ford Motor Company is recalling approximately 273,701 of its 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image in these trucks can freeze while the vehicle is in reverse, which prevents the driver from seeing obstacles or people behind the vehicle. To fix this safety defect, Ford dealers will provide a free software update for the radio system.

Risk

If the rearview camera image freezes while reversing, the driver's visibility is significantly reduced, which increases the likelihood of hitting a person or object and causing a crash.

What You Should Do

  1. Check if your 2022-2024 Ford Maverick is affected by locating your 17-character Vehicle Identification Number (VIN) and entering it at www.nhtsa.gov/recalls or calling your local Ford dealer.
  2. Contact a Ford dealer to schedule an appointment for a free software update to the Connected Touch Radio (CTR) system.
  3. If you have additional questions, you can contact Ford customer service at 1-866-436-7332 and reference Ford's recall number 24S59.
  4. For further assistance, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free software update for the Connected Touch Radio (CTR).

How to: Contact a Ford dealer to have the radio software updated at no cost.

Affected Products

Product: 2022-2024 Ford Maverick (with Connected Touch Radio)

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V684000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Authorized Ford Dealers
Units Affected: 273,701 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 21, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24S59
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response