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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Gillig, LLC: Rear Suspension Torque Rods Recalled for Electrical and Brake System Risks

Agency Publication Date: February 10, 2023
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Summary

Gillig, LLC is recalling 487 SAF Holland suspension torque rods sold as replacement parts (part number 83-07738-000). These torque rods may be incompatible with the vehicle, potentially causing physical damage to the wiring harness and critical safety circuits. The defect can impact essential systems including anti-lock brakes (ABS), service brakes, stability control, and power steering. Gillig is offering a free inspection and replacement for all affected parts.

Risk

The incompatible torque rod can damage the vehicle's wiring, leading to a failure of safety-related circuits. This can result in a sudden loss of engine power, loss of vehicle control, or braking failure, significantly increasing the risk of a crash.

What You Should Do

  1. Check your vehicle maintenance records to determine if a SAF Holland suspension torque rod with part number 83-07738-000 was installed as a replacement part.
  2. If the affected part is installed, contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500 to schedule a free inspection and potential replacement.
  3. Coordinate with a Gillig service representative to have the suspension torque rod replaced at no cost to you.
  4. For additional information or questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Inspection of the suspension torque rod.

How to: Gillig will inspect the suspension torque rod to determine if it is the incompatible part.
๐Ÿ”„Option 2: Free Replacement

Free replacement of the suspension torque rod.

How to: Gillig will replace the incompatible suspension torque rod free of charge.

Affected Products

Product: SAF Holland Suspension Torque Rod replacement part
Part / Model:
83-07738-000

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23E013000
Status: Active
Manufacturer: Gillig, LLC
Sold By: Gillig, LLC; Authorized Service Providers
Units Affected: 487 vehicles(487% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: April 5, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: April 12, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response