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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Braun Ambulances: Ambulances Recalled for Rear Entry Step Failure Risk

Agency Publication Date: February 23, 2023
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Summary

Braun Ambulances is recalling 64 ambulances, including 2022 Demers models MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, and 2020/2022 MXP170E models. The rear entry step of these ambulances may fail because of incorrect welding. To fix this, Braun will provide a free reinforcement plate to be installed on the rear step of affected vehicles.

Risk

The rear entry step can unexpectedly collapse or fail under weight due to faulty welds. This creates a falling hazard for paramedics, patients, or other users entering and exiting the vehicle, significantly increasing the risk of injury.

What You Should Do

  1. Identify if your ambulance is affected by checking the model and year: 2020 Demers MXP170E, 2022 Demers MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, or MXP170E.
  2. Contact Braun customer service at 1-877-344-9990 to arrange for a free reinforcement plate to be sent and installed on the rear step.
  3. If you have additional questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Reinforcement plate installation for the rear entry step.

How to: Contact Braun customer service at 1-877-344-9990 to receive a free reinforcement plate for the rear step.

Affected Products

Product: 2022 Braun Demers MX164E
Product: 2022 Braun Demers MX170E
Product: 2022 Braun Demers MXP150E
Product: 2022 Braun Demers MXP150Z
Product: 2022 Braun Demers MXP153E
Product: 2022 Braun Demers MXP170MLE
Product: 2022 Braun Demers MXP170Z
Product: 2020 Braun Demers MXP170E
Product: 2022 Braun Demers MXP170E

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V117000
Status: Active
Manufacturer: Braun Ambulances
Sold By: Authorized Braun dealers
Units Affected: 64 vehicles(64% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: April 11, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: September 14, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response