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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Agency Publication Date: July 6, 2016
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Summary

Razor has recalled about 28,000 Hovertrax brand self-balancing scooters, also known as hoverboards, because their lithium-ion battery packs can overheat. There have been two reports of these hoverboards smoking, catching fire, or exploding, which can lead to serious injuries or property damage. These non-UL certified units were sold in various colors at stores like Big 5, Toys R Us, and online at Amazon, Target, and Walmart between December 2015 and May 2016. Consumers should immediately stop using the recalled hoverboards and contact Razor for a free replacement that meets current safety standards.

Risk

The internal lithium-ion battery packs can overheat during use or charging, causing the device to smoke, catch fire, or explode. While no injuries have been reported yet, these malfunctions pose a significant risk of fire and burns to users.

What You Should Do

  1. Immediately stop using and charging the recalled Hovertrax hoverboard.
  2. Check the bottom of the hoverboard deck or the charger for a white sticker containing the serial number to see if your unit is affected.
  3. Verify if your serial number begins with any of the following sequences: 55X120-01, 55X120-02, 55X110-01, 55X110-02, or 55X230-01.
  4. Contact Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com (click on 'CPSC Safety Recalls') to return your unit for a free replacement hoverboard that is UL 2272 certified.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.

Contact: Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.

Affected Products

Product: Razor Hovertrax Self-Balancing Scooters/Hoverboards
Model:
55X120-01
55X120-02
55X110-01
55X110-02
55X230-01
Date Ranges: December 2015 - May 2016

Product Images

Recalled Razor Hovertrax hoverboard

Recalled Razor Hovertrax hoverboard

Recalled Razor Hovertrax hoverboard

Recalled Razor Hovertrax hoverboard

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16215
Status: Active
Manufacturer: Razor USA LLC, of Cerritos, Calif.
Sold By: Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
Manufactured In: China
Units Affected: About 28,000
Distributed To: Nationwide
Importer: Razor USA LLC, of Cerritos, Calif.
Contact: Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.
Agency Last Updated: July 6, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response