Razor is recalling approximately 7,300 Icon electric scooters because the steering tube (downtube) can separate from the floorboard during use. There have been 34 reports of this separation occurring, which led to two reported injuries involving bruising. The recalled scooters were sold in black, blue, orange, pink, and red from September 2022 through March 2024 for about $600. Consumers should stop using the scooters immediately and contact Razor to arrange for a refund or a coupon for a future purchase.
The connection between the handlebars and the standing platform can fail while the scooter is in motion. If these parts separate, the rider can lose control and fall, posing a risk of bruises, scrapes, or more serious impact injuries.
Consumers should immediately stop using the recalled scooters and contact Razor to receive a refund or coupon. Consumers with proof of purchase for recalled scooters bought on or after March 11, 2023, can receive a full refund. All other consumers can request a $700 coupon for a future purchase on razor.com or a $300 refund. Consumers will be asked to remove the handlebar and return only the handlebar to Razor. Razor will send consumers a prepaid shipping label and pouch for the return. The scooter's lithium-ion batteries must be disposed of in accordance with any local and state laws, and not in the trash. The rest of the scooter should be disposed of separately in accordance with any local and state laws.
Model number is printed in the lower right corner of the label on the bottom of the deck. Serial numbers begin with '31' and are located below the barcode on the deck label and on the back of the charger.
Recalled Razor Icon electric scooter
Serial Number sticker located on front left side of the deck with serial number beginning with "31"
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response