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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Phoenix Motorcars: Radiator Fan Electrical Circuit May Overheat

Agency Publication Date: September 6, 2024
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Summary

Phoenix Motorcars is recalling 483 transit buses, including certain 2019-2021 800V Catalyst and 2020-2022 ZX5 models. The software controlling the vehicle may allow the electrical circuit for the radiator fan to overheat. Phoenix Motorcars dealers will provide a free software update to resolve this issue and prevent potential fires.

Risk

The vehicle controller software can cause the radiator fan's electrical circuit to overheat, which significantly increases the risk of a vehicle fire.

What You Should Do

  1. Identify if your transit bus is affected by checking if it is a 2019-2021 Phoenix 800V Catalyst or a 2020-2022 Phoenix ZX5 model.
  2. Contact Phoenix Motorcars customer service at 1-909-987-0815 to schedule a free software update for your vehicle controller.
  3. If you have additional questions, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free vehicle controller software update.

How to: Contact Phoenix Motorcars customer service at 1-909-987-0815 to have dealers update the software free of charge.

Affected Products

Product: 2019-2021 Phoenix Motorcars 800V Catalyst
Product: 2020-2022 Phoenix Motorcars ZX5

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V655000
Status: Active
Manufacturer: Phoenix Motorcars
Sold By: authorized dealers
Units Affected: 483 vehicles(25% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: October 15, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC-24-009
Agency Last Updated: February 13, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response