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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Over-the-Counter

Quest Products Recalls ALOCANE Emergency Burn Pads Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning

Agency Publication Date: November 14, 2019
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Summary

Quest Products is recalling about 153,000 ALOCANE Emergency Burn Pads because the packaging is not child-resistant as required by law. These over-the-counter gel-infused pads contain 4% lidocaine, a medication that can be toxic to young children if they put the pad in their mouth. The recalled pads were sold at major retailers like Walgreens, Walmart, Target, and online from March 2018 through June 2019. Consumers can return the product for a full refund or a free child-resistant tube of burn gel.

Risk

The packaging fails to meet child-resistant safety standards. If a young child accesses and ingests the lidocaine on the pad, it poses a serious risk of poisoning.

What You Should Do

  1. Check your medicine cabinet for white and red boxes labeled 'MAXIMUM STRENGTH ALOCANE Emergency Burn Pads' in 10-count or 15-count sizes.
  2. Verify if your box is affected by looking for lot numbers 4179, 4180, 4235, 4645, 4646, or 4698 printed next to the barcode on the box.
  3. Check the bottom of the box for UPC number 8-46241-02448-7 to confirm it is part of this recall.
  4. Immediately stop using the recalled burn pads and store them in a secure, high location out of the reach of children.
  5. Contact Quest Products at 800-650-0113 from 9 a.m. to 5 p.m. CT Monday through Friday, or visit www.alocane.com and click 'Contact Us' to return the pads for a full refund or a free 2.5-ounce child-resistant tube of ALOCANE Emergency Burn Gel.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Refund, Replace

Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.

Contact: Quest Products at 800-650-0113 from 9 a.m. to 5 p.m. CT Monday through Friday, or online at www.alocane.com and click on “Contact Us” for more information.

Affected Products

Product: ALOCANE Emergency Burn Pads (10 count)
UPC Codes:
846241024487
Lot Numbers:
4179
4180
4235
4645
4646
4698
Date Ranges: March 2018 through June 2019
Product: ALOCANE Emergency Burn Pads (15 count)
UPC Codes:
846241024487
Lot Numbers:
4179
4180
4235
4645
4646
4698
Date Ranges: March 2018 through June 2019

Product Images

Recalled ALOCANE® Emergency Burn Pads with Lidocaine in the 10ct box

Recalled ALOCANE® Emergency Burn Pads with Lidocaine in the 10ct box

Single packets of ALOCANE® Emergency Burn Pad

Single packets of ALOCANE® Emergency Burn Pad

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20019
Status: Active
Manufacturer: Quest Products LLC, of Pleasant Prairie, Wis.
Sold By: Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9.
Distributor: Quest Products LLC, of Pleasant Prairie, Wis.
Manufactured In: United States
Units Affected: About 153,000
Distributed To: Nationwide
Contact: Quest Products at 800-650-0113 from 9 a.m. to 5 p.m. CT Monday through Friday, or online at www.alocane.com and click on “Contact Us” for more information.
Agency Last Updated: November 14, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response