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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Batteries & Chargers

Quad Lock MAG Battery Packs Recalled Due to Fire Hazard

Agency Publication Date: November 7, 2024
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Summary

Quad Lock is recalling about 13,700 MAG Battery Pack wireless portable chargers because the lithium-ion batteries can overheat. There have been 39 reports of incidents in the United States, including three fires and 36 reports of smoking, melting, or swelling, resulting in property damage. Internationally, there have been an additional 170 reports of similar incidents. These black chargers measure about three inches by two inches and were sold online at quadlockcase.com and amazon.com between April 2023 and September 2024.

Risk

The lithium-ion battery in the charger can overheat, causing the unit to smoke, melt, crack, swell, or catch fire. This poses a significant fire hazard to consumers and their property.

What You Should Do

  1. This recall affects black Quad Lock MAG Battery Pack wireless portable chargers, which measure approximately three inches long by two inches wide, with 'Quad Lock' stamped on the front and model number QL-5115 or SKU QLA-XXX-XXX stamped on the back.
  2. Immediately stop using the recalled battery pack and remove it from any charging cables or devices.
  3. Dispose of the recalled lithium-ion battery in accordance with your local and state hazardous waste regulations, following procedures established by your municipal recycling center; do not throw this battery in the trash or deposit it in standard retail battery recycling boxes.
  4. Contact Quad Lock for a full refund of the purchase price or a store credit by visiting www.quadlockcase.net/recall, emailing recall@quadlock.com.au, or calling toll-free at 833-362-9855 from 9 a.m. to 4 p.m. PT, Monday through Friday.
  5. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using the recalled battery packs, remove them from the charger and contact Quad Lock for a full refund of the purchase price or a store credit. Visit www.quadlockcase.net/recall to participate in the recall. Consumers should dispose of lithium-ion batteries in accordance with local and state regulations and not in the trash.

Contact: Quad Lock toll-free at 833-362-9855 from 9 a.m. to 4 p.m. PT, Monday through Friday, email at recall@quadlock.com.au, or online at quadlockcase.net/recall or www.quadlockcase.com and click on "Recall" at the bottom of the page for more information.

Affected Products

Product: Quad Lock MAG Battery Pack
Variants: Black
Model:
QL-5115
QLA-XXX-XXX
Date Ranges: Sold April 2023 โ€” September 2024

Quad Lock is stamped in the plastic on the front and the model number is stamped on the back of the battery pack. Measures approximately three inches long and two inches wide.

Product Images

Recalled Quad Lock MAG Battery Pack (front)

Recalled Quad Lock MAG Battery Pack (front)

Recalled Quad Lock MAG Battery Pack (rear)

Recalled Quad Lock MAG Battery Pack (rear)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25035
Status: Active
Sold By: quadlockcase.com; amazon.com; third-party sellers
Manufactured In: China
Units Affected: About 13,700 (In addition, about 1,580 were sold in Canada)
Distributed To: Nationwide
Importer: Annex Products Pty Ltd., dba Quad Lock, of Australia
Contact: Quad Lock toll-free at 833-362-9855 from 9 a.m. to 4 p.m. PT, Monday through Friday, email at recall@quadlock.com.au, or online at quadlockcase.net/recall or www.quadlockcase.com and click on "Recall" at the bottom of the page for more information.
Agency Last Updated: November 7, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response