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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Cleaning Products

Pro Supply Outlet Recalls Sodium and Potassium Hydroxide Products Due to Failure to Meet Child-Resistant Packaging Requirement and Violation of FHSA Labeling Requirement (Recall Alert)

Agency Publication Date: May 20, 2021
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Summary

Pro Supply Outlet is recalling about 2,600 units of Sodium Hydroxide and Potassium Hydroxide chemical products sold in two-pound rigid white plastic jars. These products, sold on Amazon, eBay, Etsy, and prosupplyoutlet.com between January 2018 and March 2021, fail to meet child-resistant packaging requirements and lack the required "poison" warning label. Consumers can receive a free replacement child-resistant cap and corrected label from the manufacturer.

Risk

The packaging is not child-resistant, and the labels omit the word 'poison,' creating a significant risk of accidental ingestion or contact which can cause severe chemical burns and irritation to the skin and eyes. No injuries have been reported to date.

What You Should Do

  1. Immediately store the recalled chemical jars in a secure location out of reach of children.
  2. Check your product label for SKU 7023 (UPC 078345004533) for Sodium Hydroxide or SKU 7132 (UPC 078345004625) for Potassium Hydroxide to confirm it is part of the recall.
  3. Contact Pro Supply Outlet to receive a free replacement child-resistant cap and label by calling toll-free at 855-248-9059 from 9 a.m. to 4 p.m. PT Monday through Friday, emailing PSO5000@ctiinc.biz, or visiting www.prosupplyrecall.com.
  4. Follow the manufacturer's specific remedy instructions: 'Consumers should immediately store the recalled products in a safe location out of reach of children and contact Pro Supply Outlet for a free replacement child-resistant cap and label to put on the product.'
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately store the recalled products in a safe location out of reach of children and contact Pro Supply Outlet for a free replacement child-resistant cap and label to put on the product. Pro Supply Outlet is contacting all purchasers directly.

Contact: Pro Supply Outlet toll-free at 855-248-9059 from 9 a.m. to 4 p.m. PT Monday through Friday, email at PSO5000@ctiinc.biz, or online at www.prosupplyrecall.com and click on Recall Notice for more information.

Affected Products

Product: Pro Supply Outlet Sodium Hydroxide (2.0 Pound)
Model:
7023
UPC Codes:
078345004533
Date Ranges: January 2018 - March 2021
Product: Pro Supply Outlet Potassium Hydroxide (2 Pounds)
Model:
7132
UPC Codes:
078345004625
Date Ranges: January 2018 - March 2021

Product Images

Recalled PSO Sodium Hydroxide and Potassium Hydroxide Products

Recalled PSO Sodium Hydroxide and Potassium Hydroxide Products

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21749
Status: Active
Manufacturer: Chemical Technologies International Inc., dba Pro Supply Outlet, of Rancho Cordova, Calif.
Sold By: Amazon.com, eBay.com, Etsy.com and prosupplyoutlet.com from January 2018 through March 2021 for about $15.
Manufactured In: United States
Units Affected: About 2,600
Distributed To: Nationwide
Contact: Pro Supply Outlet toll-free at 855-248-9059 from 9 a.m. to 4 p.m. PT Monday through Friday, email at PSO5000@ctiinc.biz, or online at www.prosupplyrecall.com and click on Recall Notice for more information.
Agency Last Updated: May 20, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response