Primo has recalled about 11,000 hTrio Multi-Purpose beverage dispensers because hot water can drip from the machine when used in high-altitude areas over 6,000 feet. The recall includes model numbers 601225, 601229, and 601240, which provide hot and cold water and brew several sizes of hot beverages. There have been three reports of hot water leaking, including one report of a burn injury to a consumer's hand. These units were sold at Sam's Club, Amazon.com, and Wayfair.com between January 2017 and December 2017 for between $200 and $250.
In high-altitude elevations over 6,000 feet, the dispenser can leak hot water during use, which poses a serious burn hazard to users. One customer has already reported a burn injury to their hand due to this defect.
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response