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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Primark Recalls Kitten Heel Court Shoes Due to High Levels of Chromium; Risk of Skin Irritation

Agency Publication Date: May 27, 2020
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Summary

Primark is recalling about 1,700 pairs of its Wide Fit Kitten Heel Court Shoes because the leather insock contains elevated levels of Chromium VI. This chemical defect can cause skin irritation for the wearer. The affected shoes were sold at Primark stores nationwide between January 2019 and November 2019 for approximately $16 and are available in black and nude microfiber fabric. No injuries or incidents have been reported to date, but consumers should immediately stop using these shoes and return them for a full refund.

Risk

The leather lining inside the shoe contains excessive levels of Chromium VI, which can lead to allergic reactions or skin irritation upon contact with the foot.

What You Should Do

  1. Check the inside of your shoes for product number 06689 and RN code 145478 to see if they are included in this recall.
  2. Immediately stop wearing the recalled black or nude Wide Fit Kitten Heel Court Shoes.
  3. Return the recalled shoes to any Primark store location to receive a full refund of the purchase price.
  4. Contact Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.primark.com and click on 'Customer Service' for more information.
  5. Contact the CPSC Hotline at 800-638-2772 for additional questions regarding this or any other consumer product recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.

Contact: Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page for more information.

Affected Products

Product: Primark Wide Fit Kitten Heel Court Pumps (Black)
Model:
06689
RN code 145478
Date Ranges: January 2019 - November 2019
Product: Primark Wide Fit Kitten Heel Court Pumps (Nude)
Model:
06689
RN code 145478
Date Ranges: January 2019 - November 2019

Product Images

RN code on inside of the recalled Wide Fit Kitten Heel Court Shoe

RN code on inside of the recalled Wide Fit Kitten Heel Court Shoe

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20127
Status: Active
Sold By: Primark US stores nationwide from January 2019 through November 2019 for about $16.
Manufactured In: China
Units Affected: About 1,700
Distributed To: Nationwide
Importer: Primark US Corp., of Boston, Mass.
Contact: Primark US collect at 617-946-3236 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.primark.com and click on “Customer Service” at the bottom of the page for more information.
Agency Last Updated: May 27, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response