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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

2020 Ford Expedition and Navigator Recalled for Pre-Collision Assist Failure

Agency Publication Date: May 23, 2025
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Summary

Ford Motor Company is recalling 556 of its 2020 Expedition and Lincoln Navigator vehicles that were previously repaired incorrectly under a past recall. A software error has caused the Pre-Collision Assist features, including forward collision warning and automatic emergency braking, to become non-functional. Dealers will update the body control module software to restore these safety features free of charge.

Risk

When pre-collision assist features fail to operate, the vehicle will not provide collision warnings or automatic braking as expected. This significantly increases the risk of a crash or injury during a potential collision event.

What You Should Do

  1. This recall involves 2020 Ford Expedition and Lincoln Navigator vehicles that were incorrectly repaired under previous recall 20V262, causing software errors in the safety systems.
  2. Contact an authorized Ford or Lincoln dealer to schedule a free update for the body control module software.
  3. Owners may contact Ford customer service at 1-866-436-7332 and reference Ford's internal recall number 25S56.
  4. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information regarding recall 25V346.

Your Remedy Options

๐Ÿ”งFree Repair

Free software update for the body control module.

How to: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.

Affected Products

Product: 2020 Ford Expedition

Affected vehicles were previously repaired incorrectly under recall 20V262.

Product: 2020 Lincoln Navigator

Affected vehicles were previously repaired incorrectly under recall 20V262.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V346000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford Dealers; Lincoln Dealers
Units Affected: 556 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: June 25, 2025
Distributed To: Nationwide
Manufacturer Recall #: 25S56
Agency Last Updated: January 28, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response