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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Passenger Cars

Volkswagen Group of America, Inc.: Audi Electric Vehicles and Hybrids Recalled for Overheating Charging Cables

Agency Publication Date: December 13, 2023
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Summary

Volkswagen Group of America is recalling approximately 93,196 Audi vehicles, including several e-tron electric and Q5 plug-in hybrid models from the 2019-2024 model years. The recall is due to a defect where the industrial 220V/240V home charging cable may cause the power outlet or the cable itself to overheat when set to 100% charge. This overheating can lead to a fire, and owners are being provided with a redesigned cable that includes an integrated temperature sensor to prevent this issue.

Risk

The charging cable or home wall outlet can overheat because some residential electrical systems cannot handle the high current required for fast charging. This overheating creates a significant fire hazard that can damage the vehicle or the home.

What You Should Do

  1. Immediately stop using the 220V/240V industrial compact/portable charging cable for your vehicle.
  2. Identify if your vehicle is affected: This recall includes 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, and Q4 e-tron; 2020-2021 Audi A8; 2019-2024 e-tron Quattro; 2020-2024 e-tron Sportback Quattro; 2020-2024 Audi Q5; and 2021-2022 Audi A7 vehicles.
  3. Switch to using only the 110V home charging cable or public charging stations until your replacement cable is received.
  4. Contact an authorized Audi dealer to receive a new 220V/240V compact/portable charging cable equipped with an incorporated temperature sensor, which will be provided free of charge.
  5. For further assistance, contact Audi customer service at 1-800-253-2834 and reference recall numbers 93U6 or 93U8.
  6. Call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Replacement of the 220V/240V charging cable with a temperature-sensing version.

How to: Contact your Audi dealer to receive a new 220V/240V compact/portable charging cable with an incorporated temperature sensor at no cost.
๐Ÿ“‹Option 2: Other Action

Usage restriction for safety.

How to: Stop using the current 220V/240V charging cable and only use the 110V home cable or public charging stations until the remedy is performed.

Affected Products

Product: 2022-2024 Audi RS e-tron GT
Product: 2022-2024 Audi e-tron GT
Product: 2022-2024 Audi Q4 e-tron Sportback
Product: 2022-2024 Audi Q4 e-tron
Product: 2020-2021 Audi A8
Product: 2019-2024 Audi e-tron Quattro
Product: 2020-2024 Audi e-tron Sportback Quattro
Product: 2020-2024 Audi Q5
Product: 2021-2022 Audi A7

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V842000
Status: Active
Manufacturer: Volkswagen Group of America, Inc.
Sold By: Authorized Audi Dealers
Units Affected: 93,196 vehicles(93196% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 28, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 93U6/93U8
Agency Last Updated: April 3, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response