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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Volvo Bus Corporation: Volvo 9700 Vehicles Recalled for Loose Power Cables

Agency Publication Date: October 3, 2023
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Summary

Volvo Bus Corporation is recalling 19 of its 2023 Volvo 9700 vehicles because the fasteners securing the power cable connections may not have been tightened properly. If these cables remain unsecured, they can overheat and cause a fire. To address this issue, Prevost will inspect and tighten the power cable fasteners at no cost to owners.

Risk

Unsecured power cables can lead to electrical resistance and overheating at the connection points, which significantly increases the risk of a vehicle fire.

What You Should Do

  1. Identify if you own a 2023 Volvo 9700 vehicle that may be included in this recall of 19 units.
  2. Contact Volvo Bus customer service at 1-866-870-2046 to confirm if your specific vehicle is affected and to schedule a free inspection and repair. Reference Volvo Bus recall number SR23-86.
  3. Bring your vehicle to a Prevost service center, where technicians will inspect and tighten the power cable fasteners to the correct specifications free of charge.
  4. For additional questions or to check your VIN, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Inspect and tighten power cable fasteners

How to: Contact Volvo Bus customer service or a Prevost service center to have the power cable fasteners inspected and tightened free of charge.

Affected Products

Product: 2023 Volvo 9700

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V668000
Status: Active
Manufacturer: Volvo Bus Corporation
Sold By: authorized dealers
Units Affected: 19 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 21, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR23-86
Agency Last Updated: June 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response