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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Other/Industrial & Commercial

Potter Electric Recalls Addressable Pull Stations Single/Dual Action Due to Failure to Alert to Fire

Agency Publication Date: February 24, 2021
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Summary

Potter Electric is recalling about 735 Potter Electric Addressable Pull Stations because the pull handle can fail to activate the alarm during an emergency. This recall affects the Potter Electric Addressable Dual Action Pull Station (Model PAD100-PSDA) and the Single Action Pull Station (Model PAD100-PSSA) sold through authorized dealers between December 2020 and January 2021. Consumers should check the date code located inside the device to see if their unit is affected, as detailed in the Affected Products section. Please refer to the What You Should Do section for instructions on how to obtain a free replacement.

Risk

The pull handle on these fire alarm stations can fail to activate the system when manually pulled, which poses a critical risk of failing to alert occupants to a fire. No incidents or injuries have been reported.

What You Should Do

  1. Check your Potter Electric Addressable Pull Station to determine if it is affected by inspecting the internal date code for the following: Model PAD100-PSDA (Part Number 3992721) with date code Dec 03 2020, or Model PAD100-PSSA (Part Number 3992721) with date codes Nov 10 2020, Nov 25 2020, Dec 01 2020, and Dec 03 2020.
  2. Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.
  3. Contact Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.
  4. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Contact: Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.

Affected Products

Product: Potter Electric Addressable Dual Action Pull Station
Model:
PAD100-PSDA
3992720
Lot Numbers:
Dec 03 2020
Product: Potter Electric Addressable Single Action Pull Station
Model:
PAD100-PSSA
3992721
Lot Numbers:
Nov 10 2020
Nov 25 2020
Dec 01 2020
Dec 03 2020

Product Images

Recalled Single Action Pull Station - Front

Recalled Single Action Pull Station - Front

Recalled Dual Action Pull Station - Front

Recalled Dual Action Pull Station - Front

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21085
Status: Active
Manufacturer: Potter Electric Signal Company, LLC, of St. Louis, Mo.
Sold By: Authorized Potter dealers and distributors nationwide from December 2020 through January 2021 for between approximately $100 and $135.
Manufactured In: United States
Units Affected: About 735
Distributed To: Nationwide
Contact: Potter Electric at 800-325-3936 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.pottersignal.com and click on "Recall Information" at the top of the page for more information.
Agency Last Updated: February 24, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response