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Medium RiskCPSC
Home & Furniture

Porta Recalls Residential Elevators Due to Serious Fall Hazard

Agency Publication Date: August 3, 2016
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Summary

Porta Inc. has recalled approximately 60,000 residential elevators equipped with plastic electro-mechanical door locks (EMDLs) sold nationwide between January 2005 and December 2011. The plastic locks can fail, allowing the landing door to open when the elevator car is not there, posing a serious fall hazard. Porta has received two reports of lock failure, though no injuries have been reported. Consumers should stop using affected elevators and contact a service company to have the plastic parts replaced with metal ones.

Risk

The plastic latch and keeper can fail to secure the landing door, allowing it to be opened while the elevator car is on a different floor. This creates an open elevator shaft that a consumer could fall into while attempting to board.

What You Should Do

  1. Immediately stop using any elevator equipped with these electro-mechanical door locks.
  2. Check the elevator landing doors for a plastic latch and keeper attached to the upper corner on the elevator side of the door. Affected parts are plastic 'Generation 1, 2, 3, or 4' components.
  3. Look for a UL or ETL label on the bottom of the electro-mechanical door lock (EMDL) box to see if 'Porta Inc.' is printed on it to confirm it is part of this recall.
  4. Contact your local elevator service company to schedule a service visit to have the plastic locks replaced with metal parts.
  5. For additional information, contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday, email emdlinfo@emiporta.com, or visit www.emiporta.com and click on 'Important Product Safety Notice'.
  6. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

📋Replace

Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.

Contact: Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at emdlinfo@emiporta.com.

Affected Products

Product: Residential elevators with plastic electro-mechanical door locks (EMDLs)
Model:
Generation 1
Generation 2
Generation 3
Generation 4
Date Ranges: Sold January 2005 - December 2011

Product Images

Porta Inc. molded plastic EMDL latch

Porta Inc. molded plastic EMDL latch

Porta Inc. molded plastic EMDL latch

Porta Inc. molded plastic EMDL latch

Porta Inc. box containing molded plastic EMDL keeper

Porta Inc. box containing molded plastic EMDL keeper

Porta Inc. box containing molded plastic EMDL keeper

Porta Inc. box containing molded plastic EMDL keeper

Porta Inc. EMDL latch and keeper

Porta Inc. EMDL latch and keeper

Porta Inc. EMDL latch and keeper

Porta Inc. EMDL latch and keeper

Porta Inc. EMDL latch and keeper

Porta Inc. EMDL latch and keeper

Label affixed to the bottom of the EMDL cover

Label affixed to the bottom of the EMDL cover

Label affixed to the bottom of the EMDL cover

Label affixed to the bottom of the EMDL cover

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16238
Status: Active
Manufacturer: Porta Inc., of Arlington Heights, Ill.
Sold By: Elevator manufacturers nationwide from January 2005 through December 2011 for between $20,000 and $40,000.
Manufactured In: United States
Units Affected: About 60,000
Distributed To: Nationwide
Contact: Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at emdlinfo@emiporta.com.
Agency Last Updated: August 3, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response