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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Poppin Recalls Pitch Rolling Chairs Due to Fall Hazard (Recall Alert)

Agency Publication Date: February 8, 2018
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Summary

Poppin is recalling about 2,800 Pitch model rolling chairs because the seat plate can break and detach from the base. This defect poses a fall hazard to anyone sitting in the chair. While there have been five reports of the seat plate mechanism detaching, no injuries have been reported so far. These chairs were sold in Red, Blue, Dark Gray, Khaki, and Dark Blue colors from March 2016 through September 2017. Consumers should immediately stop using these chairs and contact Poppin for a free repair kit that includes a new seat plate mechanism and installation.

Risk

The seat plate mechanism can fail and completely detach from the chair's base, which can cause the seat to fall unexpectedly while someone is sitting in it.

What You Should Do

  1. Immediately stop using the recalled Pitch rolling chairs to avoid a fall.
  2. Identify your chair by checking for the Poppin logo and model number printed on the seat plate underneath the chair. Look for model numbers 103772 (Red), 103767 (Blue), 103769 (Dark Gray), 103771 (Khaki), or 103768 (Dark Blue).
  3. Confirm your chair has a chrome-plated base with five roller wheels and measures approximately 33 inches tall by 25.5 inches wide.
  4. Contact Poppin toll-free at 888-676-7746 from 9 a.m. to 5 p.m. ET Monday through Friday, or email retrofits@poppin.com to receive a free replacement seat plate mechanism and professional installation.
  5. Visit www.poppin.com and click on the 'Recall Notice' link at the bottom of the page for more information or to submit a request online.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled chairs and contact Poppin for a free repair, including a new seat plate mechanism and installation.

Contact: Poppin toll-free at 888-676-7746 from 9 a.m. and 5 p.m. ET Monday through Friday, email retrofits@poppin.com or online at www.poppin.com and click on Recall Notice located at the bottom of the page for more information .

Affected Products

Product: Pitch Rolling Chair, Red
Model:
103772
Date Ranges: March 2016 through September 2017
Product: Pitch Rolling Chair, Blue
Model:
103767
Date Ranges: March 2016 through September 2017
Product: Pitch Rolling Chair, Dark Gray
Model:
103769
Date Ranges: March 2016 through September 2017
Product: Pitch Rolling Chair, Khaki
Model:
103771
Date Ranges: March 2016 through September 2017
Product: Pitch Rolling Chair, Dark Blue
Model:
103768
Date Ranges: March 2016 through September 2017

Product Images

Pitch Rolling Chair, Khaki (103771)

Pitch Rolling Chair, Khaki (103771)

Pitch Rolling Chair, Dark Blue (103768)

Pitch Rolling Chair, Dark Blue (103768)

Pitch Rolling Chair, Red (103772)

Pitch Rolling Chair, Red (103772)

Pitch Rolling Chair, Blue (103767)

Pitch Rolling Chair, Blue (103767)

Pitch Rolling Chair, Dark Gray (103769)

Pitch Rolling Chair, Dark Gray (103769)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18723
Status: Active
Manufacturer: Nube Furniture, of Shanghai, China
Sold By: Poppin showrooms nationwide and online at www.poppin.com from March 2016 through September 2017 for about $400.
Distributor: Poppin Inc., of New York, N.Y.
Manufactured In: China
Units Affected: About 2,800
Distributed To: Nationwide
Importer: Poppin Inc., of New York, N.Y.
Contact: Poppin toll-free at 888-676-7746 from 9 a.m. and 5 p.m. ET Monday through Friday, email retrofits@poppin.com or online at www.poppin.com and click on Recall Notice located at the bottom of the page for more information .
Agency Last Updated: February 8, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response