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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Swimming & Water

Pool Heaters Recalled by Pentair Water Pool and Spa Due to Fire Hazard

Agency Publication Date: April 28, 2021
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Summary

Pentair Water Pool and Spa has recalled approximately 4,700 StaRite and Mastertemp pool heaters sold between December 2020 and January 2021. The recall affects several specific model variants with manufacturing dates between December 22, 2020, and January 6, 2021. A connection within the heater can leak a combustible mixture, and consumers are advised to stop using the heaters immediately and contact Pentair for a free repair.

Risk

A connection in the heater can leak a combustible air-gas mixture, which poses a serious fire hazard. No incidents or injuries have been reported to date.

What You Should Do

  1. Consumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair.
  2. Check the serial number sticker on your pool heater to identify if it is affected. Look for manufacturing dates between December 22, 2020, and January 6, 2021, and verify if your model number matches the recalled list (e.g., HTR 250, HTR 300, HTR 400 series).
  3. Contact Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com by clicking on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources.
  4. For additional questions or to report a safety concern, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled heaters and contact Pentair Water Pool and Spa for a free repair.

Contact: Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources for more information

Affected Products

Product: Pentair Mastertemp LP Pool Heater
Model:
HTR 250 MASTERTEMP LP
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp NA Pool Heater
Model:
HTR 250 MASTERTEMP NA
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp NA Pool Heater
Model:
HTR 300 MASTERTEMP NA
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp HD Pool Heater
Model:
HTR 400 MASTERTEMP HD
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp LP Pool Heater
Model:
HTR 400 MASTERTEMP LP
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp NA Pool Heater
Model:
HTR 400 MASTERTEMP NA
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp HD ASME Pool Heater
Model:
HTR 400NG MASTERTMP HD ASME
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp LP Special Packing EC Pool Heater
Model:
HTR MT 250LP SPECIAL PACKING EC
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp NA Special Packing EC Pool Heater
Model:
HTR MT 250NA SPECIAL PACKING EC
Date Ranges: December 2020 - January 2021
Product: Pentair Mastertemp LP Special Packing EC Pool Heater
Model:
HTR MT 400LP SPECIAL PACKING EC
Date Ranges: December 2020 - January 2021
Product: Pentair StaRite LP Pool Heater
Model:
POOL HTR 333K LP
Date Ranges: December 2020 - January 2021
Product: Pentair StaRite Natural Gas Pool Heater
Model:
POOL HTR 333K NAT GAS
Date Ranges: December 2020 - January 2021
Product: Pentair StaRite LP Pool Heater
Model:
POOL HTR 400K LP
Date Ranges: December 2020 - January 2021
Product: Pentair StaRite Natural Gas Pool Heater
Model:
POOL HTR 400K NAT GAS
Date Ranges: December 2020 - January 2021
Product: Pentair StaRite NA Pool Heater
Model:
POOL HTR HD 200K NA
Date Ranges: December 2020 - January 2021
Product: Pentair StaRite NA Pool Heater
Model:
POOL HTR HD 333K NA
Date Ranges: December 2020 - January 2021

Product Images

Recalled Mastertemp pool heater

Recalled Mastertemp pool heater

Recalled StaRite pool heater

Recalled StaRite pool heater

Serial number sticker

Serial number sticker

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21119
Status: Active
Manufacturer: Pentair Water Pool and Spa Inc., of Sanford, N.C.
Sold By: Pool equipment distributors nationwide between December 2020 and January 2021 for between $2,200 to $3,100, depending on the model.
Manufactured In: United States
Units Affected: About 4,700 (In addition, about 21 were sold in Canada)
Distributed To: Nationwide
Contact: Pentair Water Pool and Spa at 800-831-7133 from 8 a.m. to 7:30 p.m. ET Monday through Friday, or online at www.pentair.com and click on Products, then Pool and Spa Equipment, then Pool Heaters, then Additional Resources for more information
Agency Last Updated: April 28, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response