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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Vehicles/Recreational Vehicles

Polaris RZR and GENERAL Off-Road Vehicles Recalled for Crash Hazard

Agency Publication Date: December 23, 2021
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Summary

Polaris has recalled about 8,800 RZR and GENERAL recreational off-road vehicles because the steering wheel can separate from the steering column. This can lead to a complete loss of control, posing a severe crash hazard. The recall involves various 2020-2022 models in multiple colors. Polaris has received 33 reports of cracked or broken steering wheel spokes, which have resulted in five vehicle rollovers and two reported injuries.

Risk

The steering wheel spokes can crack or break, causing the steering wheel to detach while the vehicle is in motion. This leads to an immediate loss of steering control and can result in rollovers and crashes. Drivers should stop using these vehicles immediately until the steering wheel is replaced.

What You Should Do

  1. This recall involves model year 2020-2022 Polaris RZR and GENERAL off-road vehicles, including model names like RZR TURBO S Velocity, RZR XP 1000, RZR XP Turbo, GENERAL 1000, and GENERAL XP 1000 variants.
  2. Immediately stop using the recalled vehicles to avoid the risk of steering failure and crashes.
  3. Locate your Vehicle Identification Number (VIN) on the vehicle frame in the left rear wheel well to verify if your specific unit is affected.
  4. Contact a Polaris dealer to schedule a free repair, which involves the installation of a completely new steering wheel.
  5. Visit www.polaris.com and click on "Off Road Safety Recalls" or go directly to www.polaris.com/en-us/off-road-recalls/ to enter your VIN and check your vehicle's status.
  6. For further assistance, contact Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday.
  7. Call the Consumer Product Safety Commission (CPSC) Hotline at 800-638-2772 if you have additional questions or safety concerns.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair, including the installation of a new steering wheel. Polaris has notified consumers to stop riding the vehicle. Polaris will be contacting all registered owners directly to provide more details about the repair.

Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or www.polaris.com/en-us/off-road-recalls/ to check your vehicle identification number "VIN" to see if your vehicle is included in any recalls.

Affected Products

Product: 2021 Polaris RZR TURBO S Velocity
Variants: Black, Blue, Copper, Gray, Navy, Orange, Sands Metallic, Red, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2021 Polaris RZR TURBO S 4 Velocity
Variants: Black, Blue, Copper, Gray, Navy, Orange, Sands Metallic, Red, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2020-2022 Polaris RZR XP 1000
Variants: Black, Blue, Copper, Gray, Navy, Orange, Sands Metallic, Red, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2021-2022 Polaris RZR XP 4 1000
Variants: Black, Blue, Copper, Gray, Navy, Orange, Sands Metallic, Red, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2021 Polaris RZR XP Turbo
Variants: Black, Blue, Copper, Gray, Navy, Orange, Sands Metallic, Red, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2021 Polaris RZR XP 4 Turbo
Variants: Black, Blue, Copper, Gray, Navy, Orange, Sands Metallic, Red, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2021-2022 Polaris GENERAL 1000
Variants: Black, Blue, Burgundy, Graphite, Gray, Titanium, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2022 Polaris GENERAL 4 1000
Variants: Black, Blue, Burgundy, Graphite, Gray, Titanium, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2021-2022 Polaris GENERAL XP 1000
Variants: Black, Blue, Burgundy, Graphite, Gray, Titanium, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product: 2020-2022 Polaris GENERAL XP 4 1000
Variants: Black, Blue, Burgundy, Graphite, Gray, Titanium, Tan, White
Date Ranges: Sold July 2021 through October 2021

VIN located on vehicle frame in the left rear wheel well.

Product Images

Recalled Polaris RZR recreational off-road vehicle

Recalled Polaris RZR recreational off-road vehicle

Recalled Polaris GENERAL recreational off-road vehicle

Recalled Polaris GENERAL recreational off-road vehicle

Recalled Polaris RZR Recreational Off-Road Vehicle VIN Location

Recalled Polaris RZR Recreational Off-Road Vehicle VIN Location

Recalled Polaris GENERAL Recreational Off-Road Vehicle VIN Location

Recalled Polaris GENERAL Recreational Off-Road Vehicle VIN Location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22714
Status: Active
Sold By: Polaris dealers
Manufactured In: Mexico
Units Affected: About 8,800 (in addition, about 940 were sold in Canada)
Distributed To: Nationwide
Importer: Polaris Industries Inc., of Medina, Minn.
Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT, Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" or www.polaris.com/en-us/off-road-recalls/ to check your vehicle identification number "VIN" to see if your vehicle is included in any recalls.
Agency Last Updated: December 23, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response