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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Vehicles/Motorcycles & ATVs

Polaris Recalls General Recreational Off-Highway Vehicles Due to Crash Hazard

Agency Publication Date: October 30, 2017
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Summary

Polaris has recalled approximately 19,000 model year 2016 and 2017 General 2-seat and 4-seat side-by-side recreational off-highway vehicles (ROVs). The steering wheel shaft on these vehicles can shift and detach during use, leading to a loss of steering control. There have been five reports of steering shaft separation, including one incident resulting in a broken hand. Consumers should immediately stop using these vehicles and contact a Polaris dealer for a free repair.

Risk

The steering wheel shaft can shift and completely detach while the vehicle is in motion. This causes an immediate loss of steering control, posing a significant crash hazard to the driver and passengers.

What You Should Do

  1. Check your vehicle for the 'GENERAL' and '1000' branding on the rear and front panels, and verify that 'Polaris' is printed on the front grill.
  2. Locate your Vehicle Identification Number (VIN) on the left rear vehicle frame, positioned below the cargo box.
  3. Check if your VIN is included in the recall by visiting the Polaris 'Off Road Safety Recalls' page at www.polaris.com.
  4. Immediately stop using the recalled recreational off-highway vehicle if it is part of this recall.
  5. Contact a Polaris dealer to schedule a free repair of the steering wheel shaft.
  6. For more information, contact Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or visit their website at www.polaris.com.
  7. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled ROVs and contact Polaris to schedule a free repair. Polaris is contacting all known purchasers directly.

Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, consumers can check vehicle identification numbers (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.

Affected Products

Product: 2016 Polaris General 2-seat side-by-side ROV
Date Ranges: Sold from December 2015 through September 2015
Product: 2016 Polaris General 4-seat side-by-side ROV
Date Ranges: Sold from December 2015 through September 2015
Product: 2017 Polaris General 2-seat side-by-side ROV
Date Ranges: Sold from December 2015 through September 2015
Product: 2017 Polaris General 4-seat side-by-side ROV
Date Ranges: Sold from December 2015 through September 2015

Product Images

2016 Polaris General two-seat in orange

2016 Polaris General two-seat in orange

2016 Polaris General two-seat in red

2016 Polaris General two-seat in red

2016 Polaris General two-seat in blue

2016 Polaris General two-seat in blue

2017 Polaris General two-seat in black

2017 Polaris General two-seat in black

2017 Polaris General two-seat in white

2017 Polaris General two-seat in white

2017 Polaris General two-seat in camouflage

2017 Polaris General two-seat in camouflage

2017 Polaris General four-seat in silver

2017 Polaris General four-seat in silver

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18018
Status: Active
Manufacturer: Polaris Industries Inc., of Medina, Minn.
Sold By: Polaris dealers nationwide from December 2015 through September 2015 for between $16,000 and $21,000.
Manufactured In: United States, Mexico
Units Affected: About 19,000
Distributed To: Nationwide
Contact: Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on “Off Road Safety Recalls” for more information. In addition, consumers can check vehicle identification numbers (VIN) on the “Product Safety Recalls” page to see if your vehicle is included in any recalls.
Agency Last Updated: October 30, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response