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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Tools & Hardware

Plycem Recalls Allura Decking Due to Fall and Injury Hazards

Agency Publication Date: November 21, 2017
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Summary

Plycem is recalling about 37,500 boards of Allura fiber cement decking and fascia because the materials can deteriorate and crack over time. This defect can cause the deck surface to break suddenly, posing a serious fall hazard to anyone walking on it. There have been three reports of the decking cracking, including one incident where an adult male's leg went through the broken boards, resulting in injury. The recalled products were sold between February 2014 and June 2017 at retailers like Home Depot and Kelseyville Lumber. Consumers should stop using their decks immediately and contact Plycem for a free repair.

Risk

The fiber cement material can weaken and crack under normal use, causing the decking to collapse when stepped on. This creates a risk of consumers falling through the deck boards and suffering serious impact or laceration injuries.

What You Should Do

  1. Immediately stop using any deck area constructed with Allura fiber cement decking or fascia materials.
  2. Identify the affected materials: Allura decking was sold in 12-foot lengths (6 inches wide, 1 inch thick) in two styles (hidden fastener or direct screw). The fascia was sold in 12-foot lengths (8 or 12 inches wide, 7/16 inches thick). Both have a wood grain texture and were sold in a natural wood color.
  3. Check your purchase records from February 2014 through June 2017 if you bought decking or fascia from Kelseyville Lumber, Trademark Exteriors, or as a special order from Home Depot.
  4. Contact Plycem toll-free at 844-452-6787 from 8 a.m. to 5 p.m. CT Monday through Friday to schedule a free repair.
  5. Alternatively, visit www.allurausa.com and click on 'Decking Recalls' to complete an online registration form for the repair program.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using decks with the recalled decking materials and contact Plycem to schedule a free repair. Plycem is contacting all known purchasers directly.

Contact: Plycem toll-free at 844-452-6787 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.allurausa.com and click on Decking Recalls to complete an online registration form and for more information.

Affected Products

Product: Allura Fiber Cement Decking (12-foot length, 6-inch width)
Date Ranges: February 2014 - June 2017
Product: Allura Fiber Cement Fascia (12-foot length, 8 or 12-inch width)
Date Ranges: February 2014 - June 2017

Product Images

Allura decking in natural wood

Allura decking in natural wood

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18044
Status: Active
Manufacturer: Plycem Construsistemas, of Costa Rica, S.A.
Sold By: Kelseyville Lumber and Trademark Exteriors as stock items and at Home Depot as a special order item from February 2014 through June 2017 for between $25 to $30 per board for the decking and about $25 to $40 per board for the fascia.
Manufactured In: Costa Rica
Units Affected: About 37,500 boards
Distributed To: Nationwide
Importer: Plycem USA LLC, of Houston, Texas
Contact: Plycem toll-free at 844-452-6787 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.allurausa.com and click on Decking Recalls to complete an online registration form and for more information.
Agency Last Updated: November 22, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response