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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Other/Industrial & Commercial

PLATINUM Neon Sign Power Supply Transformers Made by HEICO lighting Recalled Due To Fire Hazard

Agency Publication Date: January 8, 2013
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Summary

HEICO lighting is recalling approximately 3,900 PLATINUM neon sign power supply transformers. These black plastic power boxes, used for commercial signs, do not meet UL safety standards and pose a fire risk. Affected units were sold between December 2011 and May 2012 for between $60 and $150. Consumers should stop using the recalled transformers and contact HEICO lighting for a free professional replacement installation.

Risk

The internal components of these transformers do not meet safety standards, which can lead to overheating and pose a fire hazard. While no incidents have been reported, the defect creates a risk of structural damage or injury if the unit ignites.

What You Should Do

  1. Identify your power supply by checking for a black plastic box (about 4.5 by 3.5 inches) with vents on all sides and a plate featuring the brand 'HEICO LIGHTING™'.
  2. Check the model information on the identification plate for one of the following recalled models: PLATINUM-9000-30, PLATINUM-10000-30, PLATINUM-12000-30, TFT-04PL-6000-30, or TFT-06PL-9000-30.
  3. Immediately stop using any signs powered by these transformers and unplug them from the electrical outlet.
  4. Contact HEICO lighting toll-free at 1-888-491-2100 ext. 601, Monday through Friday from 8:30 a.m. to 5 p.m. ET, to schedule a free professional installation of a replacement transformer.
  5. Visit www.heicolighting.com and click on 'Products' for additional information regarding this recall.
  6. For further questions or to report a safety concern, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumer should stop using these recalled power supply transformers and unplug them immediately until a free replacement transformer has been professionally installed. Contact HEICO lighting to schedule the free installation of a replacement transformer.

Contact: HEICO lighting™; toll-free at 1-888-491-2100 ext. 601, from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.heicolighting.com and click on Products for more information.

Affected Products

Product: PLATINUM Neon Sign Power Supply Transformer
Model:
PLATINUM-9000-30
PLATINUM-10000-30
PLATINUM-12000-30
TFT-04PL-6000-30
TFT-06PL-9000-30
Date Ranges: December 2011 - May 2012

Product Images

HEICO Lighting power supply transformer, model PLATINUM-10000-30

HEICO Lighting power supply transformer, model PLATINUM-10000-30

HEICO Lighting power supply transformer, model TFT-06PL-9000-30

HEICO Lighting power supply transformer, model TFT-06PL-9000-30

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13088
Status: Active
Manufacturer: HEICO lighting, a division of EMD Technologies, of Montreal, Quebec, Canada
Sold By: HEICO lighting directly to ten distributors nationwide from December 2011 through May 2012 for between $60 and $150.
Distributor: Denco Sales; Graphic Solution; Hart Supply; Interstate Electric; Montroy Supply Co; N.Glantz & Son; Pioneer Supply; Reece Supply Co; Sun Supply; Tubelite Co.
Manufactured In: Canada
Units Affected: About 3,900
Distributed To: Nationwide
Contact: HEICO lighting™; toll-free at 1-888-491-2100 ext. 601, from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.heicolighting.com and click on Products for more information.
Agency Last Updated: January 13, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response