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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices

Quantum Heated Massage Tables Recalled for Overheating and Fire Risk

Agency Publication Date: November 24, 2025
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Summary

Pivotal Health Solutions is recalling 498 Quantum Intersegmental Tables, specifically models Q400 and AMQ400H, because the heating components can become damaged by patient pressure. This damage can cause the table to overheat, leading to smoldering or the melting of the vinyl cushion. This voluntary recall was initiated after it was discovered that the heat function components may fail over time when patients press on those specific areas.

Risk

The damaged heat function components can lead to overheating, which may cause the table's vinyl cushion to smolder or melt. This poses a risk of burn injuries to patients and a fire hazard within the clinical environment.

What You Should Do

  1. The recalled products are Quantum Intersegmental Tables, including models Q400 and AMQ400H, which are equipped with a heated massage function. All serial numbers for these models are affected.
  2. Stop using the recalled device immediately.
  3. Contact Pivotal Health Solutions, Inc. or your medical equipment distributor to arrange for the return, replacement, or correction of the table.
  4. Call the FDA Consumer Complaint hotline at 1-888-463-6332 (1-888-INFO-FDA) for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Quantum Intersegmental Table (Model Q400)
Variants: Heated massage table
Model / REF:
Q400
Serial Numbers:
All serial numbers

Quantity: 34 units.

Product: Quantum Intersegmental Table (Model AMQ400H)
Variants: Heated massage table
Model / REF:
AMQ400H
Serial Numbers:
All serial numbers

Quantity: 464 units.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97861
Status: Active
Manufacturer: Pivotal Health Solutions, Inc.
Sold By: Authorized medical equipment distributors
Manufactured In: United States
Units Affected: 2 products (34 units; 464 units)
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.