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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Tableware

Pier 1 Imports Recalls Chalk Note Mugs Due to Burn Hazard

Agency Publication Date: May 18, 2017
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Summary

Pier 1 Imports has recalled about 15,300 Chalk Note Mugs because they can crack when filled with hot liquid. The firm has received eight reports of these mugs cracking during use, which poses a serious burn risk to consumers. The affected black stoneware mugs were sold at Pier 1 Imports stores and online from March 2016 through April 2017 for approximately $8. Consumers should immediately stop using these mugs and contact the company for a full refund or merchandise credit.

Risk

When hot liquid is poured into the mug, the stoneware material can crack or fail, allowing the hot contents to leak or spill onto the user and cause burn injuries. Eight incidents of the mugs cracking have already been reported.

What You Should Do

  1. Immediately stop using the Pier 1 Imports Chalk Note Mugs.
  2. Identify the affected product by checking the bottom of the mug; it should be black stoneware, measure 5.25 inches tall, and have 'Stoneware' and 'Pier 1 Imports' printed on the bottom.
  3. Contact Pier 1 Imports to receive a full refund or merchandise credit for the recalled product.
  4. Reach Pier 1 Imports toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday, or 10 a.m. to 6 p.m. CT Sunday.
  5. Alternatively, visit www.pier1.com and click on 'Product Notes & Recalls' at the bottom of the page for more information.
  6. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled mugs and contact Pier 1 Imports for a full refund or merchandise credit.

Contact: Pier 1 Imports toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday or online at www.pier1.com and click on "Product Notes & Recalls" at the bottom of the page for more information.

Affected Products

Product: Pier 1 Imports Chalk Note Mugs
Date Ranges: Sold between March 2016 and April 2017

Product Images

Pier 1 Imports Chalk Note Mug

Pier 1 Imports Chalk Note Mug

Labeling on the bottom of the Pier 1 Imports Chalk Note Mug

Labeling on the bottom of the Pier 1 Imports Chalk Note Mug

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17156
Status: Active
Sold By: Pier 1 Imports stores nationwide and online at Pier1.com from March 2016 through April 2017 for about $8.
Manufactured In: China
Units Affected: About 15,300 (in addition, about 900 were sold in Canada)
Distributed To: Nationwide
Importer: Pier 1 Imports Inc., of Fort Worth, Texas
Contact: Pier 1 Imports toll-free at 855-513-5140 from 8 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 5 p.m. CT Saturday or 10 a.m. to 6 p.m. CT Sunday or online at www.pier1.com and click on "Product Notes & Recalls" at the bottom of the page for more information.
Agency Last Updated: May 18, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response