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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips MR Systems Recalled for Potential Errors in MRE Stiffness Maps

Agency Publication Date: January 29, 2026
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Summary

Philips North America is recalling 121 various Magnetic Resonance (MR) imaging systems due to a software defect that can cause incorrect stiffness values to be displayed on MR Elastography (MRE) stiffness maps. This issue occurs when the maps are exported to a Picture Archiving and Communication System (PACS) for viewing by clinicians. The recall affects several models including Ingenia, MR 7700, and Evolution Upgrades equipped with software versions R11.1 and R12.1. Philips is initiating this voluntary recall to correct the software error and ensure diagnostic accuracy.

Risk

If a clinician relies on an incorrect stiffness map, they may misinterpret the mechanical properties of a patient's tissue (such as liver stiffness). This could lead to an incorrect diagnosis or the selection of an inappropriate treatment plan for the patient.

What You Should Do

  1. Identify if your MR system is affected by checking the product name, model (REF) number, and serial number on your device's identification label. See the Affected Products section below for the full list of affected codes.
  2. Verify if your system is running software version R11.1 or R12.1, as these are the only versions impacted by this stiffness map error.
  3. Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.
  4. Call the FDA Consumer Complaint hotline at 1-888-463-6332 for additional questions regarding this medical device recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Evolution Upgrade 1.5T
Variants: SW version R11.1, SW version R12.1
Model / REF:
782148
782116
Serial Numbers:
70769
70983
84741
UDI:
00884838108714
00884838099722

Recall #: Z-1204-2026

Product: Evolution Upgrade 3.0T
Variants: SW version R11.1, SW version R12.1
Model / REF:
782143
Serial Numbers:
42225
UDI:
00884838108660

Recall #: Z-1205-2026

Product: Ingenia 1.5T
Variants: SW version R11.1, SW version R12.1
Model / REF:
781341
781396
Serial Numbers:
70311
84560
84403
84467
84462
70042
84433
41356
41354
41370
UDI:
00884838055322
00884838009820

Recall #: Z-1206-2026

Product: Ingenia 3.0T
Variants: SW version R11.1, SW version R12.1
Model / REF:
781342
781377
Serial Numbers:
71607
85216
71087
71619
71462
71002
71885
71841
71378
71269
85126
71279
71088
71185
71532
71344
71756
71336
71459
42305
42299
42036
42376
42321
UDI:
00884838055339
00884838009813

Recall #: Z-1207-2026

Product: Ingenia 3.0T CX
Variants: SW version R11.1, SW version R12.1
Model / REF:
781271
Serial Numbers:
78017
78112
78217
78123
78260
78239
UDI:
00884838068452

Recall #: Z-1208-2026

Product: Ingenia Ambition S
Variants: SW version R11.1, SW version R12.1
Model / REF:
782108
Serial Numbers:
48669
UDI:
00884838098343

Recall #: Z-1209-2026

Product: Ingenia Ambition X
Variants: SW version R11.1, SW version R12.1
Model / REF:
781356
782109
782138
Serial Numbers:
47206
47038
47068
47260
47294
47029
47189
47849
47634
47534
47726
47760
47706
47789
47642
47681
47761
47771
47767
47862
49057
UDI:
00884838090040
00884838098350
00884838108622

Recall #: Z-1210-2026

Product: Ingenia Elition S
Variants: SW version R11.1, SW version R12.1
Model / REF:
781357
782106
782137
Serial Numbers:
46002
46243
46292
64034
64045
UDI:
00884838088108
00884838098329
00884838108615

Recall #: Z-1211-2026

Product: Ingenia Elition X
Variants: SW version R11.1, SW version R12.1
Model / REF:
781358
782107
782136
Serial Numbers:
45414
45245
45090
45049
45034
45250
45075
45290
45320
45011
45191
45277
45278
45028
45147
62031
45533
62051
62182
62024
62047
62048
62052
45519
62181
62081
62153
62088
45589
62073
28503
UDI:
00884838088115
00884838098336
00884838108608

Recall #: Z-1212-2026

Product: MR 7700
Variants: SW version R11.1, SW version R12.1
Model / REF:
782120
782153
Serial Numbers:
65019
65060
65066
65065
65051
65038
65005
68010
68017
UDI:
00884838104112
00884838112858

Recall #: Z-1213-2026

Product: Upgrade to MR 7700
Variants: SW version R11.1, SW version R12.1
Model / REF:
782130
Serial Numbers:
42030
85644
42163
42151
45236
85643
UDI:
00884838104402

Recall #: Z-1214-2026

Product: SmartPath to dStream for 3.0T
Variants: SW version R11.1, SW version R12.1
Model / REF:
782145
Serial Numbers:
17385
UDI:
00884838108684

Recall #: Z-1215-2026

Product: SmartPath to dStream for XR and 3.0T
Variants: SW version R11.1, SW version R12.1
Model / REF:
781270
Serial Numbers:
24066
38113
17356
UDI:
00884838095083

Recall #: Z-1216-2026

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 98111
Status: Active
Manufacturer: Philips North America
Sold By: Authorized Philips medical device distributors
Manufactured In: United States
Units Affected: 13 products (3 units; 1 unit; 10 units; 24 units; 6 units; 1 unit; 21 units; 5 units; 31 units; 9 units; 6 units; 1 unit; 3 units)
Distributed To: Arizona, California, Colorado, Illinois, Massachusetts, Maine, Michigan, Minnesota, Mississippi, Nebraska, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, Washington

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.