Philips North America is recalling several patient monitoring systems, including the Patient Information Center iX (PIC iX) and CareEvent software, because push notifications may fail to send under certain conditions. Approximately 295 units in the U.S. and 810 units internationally are affected by this software defect. The recall includes PIC iX Version 4.X and CareEvent Version C.03.X, which were distributed to hospitals and healthcare facilities across various U.S. states and dozens of countries. Because these notifications are used to alert staff to changes in a patient's status, consumers and healthcare providers should contact the manufacturer for technical instructions on how to mitigate this risk.
The failure of push notifications can cause a delay in detecting critical changes in a patient's condition. This delay in medical response could lead to patient harm if clinical staff are not alerted to life-threatening events in a timely manner.
Manufacturer technical notification and guidance
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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