Philips North America has recalled approximately 4,811 units of the Philips Smart-Hopping 2.0 Access Point (Model 867216). These wireless network devices, used in hospitals and medical facilities, are experiencing software issues that can cause them to fail to connect, drop data during patient roaming, or automatically reset every 82 days when a internal counter reaches its limit. These devices were distributed nationwide and sold directly to hospitals and authorized medical distributors. No injuries or incidents of data loss have been reported to date.
The software defects can cause a sudden loss of network connection or frequent alerts, which may lead to the loss of real-time patient monitoring data or delays in critical medical alerts reaching healthcare providers.
All software versions are affected. Hardware features an internal frame counter that triggers a reset after 82.85 days of operation.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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