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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips North America Llc: HA FlexTrak Patient Trolleys Recalled Due to Potential Oil Leaks and Slip Hazard

Agency Publication Date: June 4, 2024
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Summary

Philips North America Llc has recalled 2,038 HA FlexTrak and HA FlexTrak II patient transport trolleys because oil may leak from the hydraulic system onto the floor when the foot pedal is pressed. These trolleys are used to move patients between preparation areas and MRI rooms. A leak can create a dangerous slick on the floor, which may cause hospital staff, patients, or visitors to slip and fall. No injuries have been reported at the time of this notice, but approximately 2,038 units across multiple models and serial numbers are included in this global recall.

Risk

The hydraulic pedal mechanism can leak oil directly onto the floor during use. This creates an unexpected slipping hazard in clinical environments, which could result in falls and serious physical injuries for anyone walking near the device.

What You Should Do

  1. Identify if your facility is using an affected trolley by checking the product label for Model Numbers 989710006411, 989710006412, or 989710008732.
  2. Cross-reference the serial number on your device with the extensive list of affected numbers, which include various sequences such as serial numbers 3 through 1772, 101683 through 101778, and 100018 through 100837.
  3. Inspect the area around the hydraulic pedal for any signs of oily residue or active leaking before and during patient transport.
  4. If a leak is detected, stop using the trolley immediately, mark it as out of service, and clean the floor thoroughly according to hospital safety protocols to prevent slips.
  5. Contact your healthcare provider or Philips North America Llc directly to receive instructions on the repair or replacement process and to report any incidents.
  6. For additional questions or to report safety concerns, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer mitigation and repair instructions

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: HA FlexTrak Patient Transport Trolley
Model / REF:
989710006411
Lot Numbers:
Serial Numbers: 3, 5, 6, 9, 11-20, 22, 23, 25, 26, 29-35, 37-39, 41-45, 49-53, 55, 56, 58, 61, 63, 64, 66-68, 70-73, 75, 77, 79-84, 86-89, 91, 93-95, 97, 98, 100-105, 107-120, 122-126, 129, 130, 132, 133, 135-143, 146, 148-156, 158-165, 167, 169-175, 177, 180, 181, 183-186, 188-193, 195-198, 200-209, 211-213, 215, 216, 218-226, 228, 229, 232-238, 240-244, 246, 248, 250, 251, 253-255, 257-260, 262-265, 267, 269, 270, 272-275, 278, 279, 281, 282, 284, 286-298, 301-305, 307-315, 317-320, 322-326, 328, 331, 332, 334-347, 350-352, 355, 356, 358-364, 366-375, 379-382, 384, 386-388, 390-392, 394-397, 399-406, 408, 409, 411-417, 419-424, 426-429, 431, 432, 434-442, 444-446, 448-454, 456, 457, 460-469, 472-483, 485, 487, 489, 491-494, 496-504, 506-512, 515-518, 520, 522-525, 528, 529, 531, 532, 534-538, 541-550, 552-556, 558-562, 564-569, 571, 574, 575, 577, 579, 582-585, 587, 588, 591-594, 596-601, 603, 605, 607-611, 613, 614, 618-621, 623, 625, 627-631, 633-635, 639-643, 645-648, 650-653, 656, 658-668, 670-677, 679-684, 686-689, 692, 694, 696-698, 700, 702, 705, 706, 708-712, 716-719, 723-725, 727-735, 737-740, 742-750, 752-760, 762-766, 768-775, 777-784, 787-804, 807-811, 813-817, 819-823, 825-832, 834-845, 847-850, 852-854, 856-860, 862, 863, 865, 867-877, 880-899, 901, 903-906, 908-912, 914-916, 918, 919, 921, 922, 924-945, 947-950, 953-958, 961-963, 968-971, 973-975, 977, 979-982, 984-997, 1000-1008, 1010, 1012, 1013, 1015-1028, 1031-1040, 1043-1051, 1053-1057, 1059-1066, 1068, 1069, 1071, 1073, 1074, 1076-1080, 1083-1086, 1088, 1090-1092, 1094-1101, 1103-1110, 1113, 1114, 1117-1121, 1123-1126, 1130-1133, 1135, 1136, 1138-1143, 1145-1151, 1153-1157, 1159-1170, 1172, 1174, 1175, 1177-1186, 1188-1191, 1194, 1197-1201, 1203-1212, 1214-1224, 1226-1229, 1231, 1233-1244, 1247-1250, 1252-1254, 1256, 1258, 1260-1265, 1268, 1270, 1272-1278, 1280, 1281, 1283, 1285-1288, 1290, 1291, 1293, 1295-1300, 1303-1309, 1311, 1313-1329, 1330-1332, 1334-1339, 1341-1343, 1347, 1348, 1349, 1351-1375, 1377-1383, 1385-1388, 1390, 1393, 1394, 1396-1400, 1402-1407, 1410-1415, 1417-1419, 1421-1433, 1436, 1437, 1439-1452, 1454, 1455, 1457, 1458, 1460-1479, 1481-1497, 1499-1504, 1507-1527, 1529-1537, 1570-1575, 1577-1583, 1586, 1589, 1590, 1592, 1594-1598, 1600-1602, 1606-1611, 1613-1617, 1619-1630, 1632, 1633, 1651, 1652, 1656-1660, 1662, 1664-1666, 1699, 1703-1706, 1708, 1712-1715, 1717, 1718, 1720-1723, 1726, 1727, 1772, 2060, 101683-101686, 101688-101694, 101696, 101701, 101707, 101711, 101719, 101725, 101728-101731, 101733, 101734, 101738-101745, 101763, 101767-101771, 101773, 101775, 101777, 101778
Product: HA FlexTrak Patient Transport Trolley
Model / REF:
989710006412
UPC Codes:
00884838099470
Lot Numbers:
Serial Numbers: 1538, 1539, 1540, 1541, 1542, 1543, 1544, 1545, 1546, 1548, 1550, 1552, 1553, 1554, 1556, 1557, 1558, 1559, 1560, 1561, 1563, 1564, 1565, 1566, 1567, 1568, 1569, 1634, 1635, 1636, 1637, 1638, 1639, 1640, 1641, 1642, 1643, 1644, 1646, 1647, 1648, 1649, 1669, 1670, 1672, 1673, 1674, 1675, 1676, 1677, 1678, 1679, 1680, 1681, 1682, 101747, 101749, 101750, 101751, 101753, 101754, 101756, 101757, 101758, 101759, 101762, 101779, 101780, 101781, 101782, 101783, 101784, 101785, 101787, 101789, 101790, 101791, 101792, 101793, 101794, 101795, 101797, 101798, 101799, 101800, 101801, 101802, 101803, 101804, 101806, 101807, 101809, 101810, 101811, 101812, 101813, 101814, 101850, 101851, SN101852
Product: HA FlexTrak II Patient Transport Trolley
Model / REF:
989710008732
UPC Codes:
00884838099500
Lot Numbers:
Serial Numbers: 100018-100020, 100023-100034, 100036, 100038, 100039, 100041-100051, 100053, 100054, 100056-100060, 100062-100064, 100066-100069, 100071-100081, 100083-100087, 100089-100100, 100102-100127, 100129-100131, 100133-100138, 100140, 100141, 100143-100146, 100148-100150, 100152-100159, 100161, 100164-100167, 100170-100172, 100174-100183, 100185, 100186, 100189-100195, 100197, 100199-100207, 100209-100213, 100215, 100216, 100218, 100220-100226, 100228, 100232, 100234-100239, 100243-100258, 100260, 100262-100269, 100271-100275, 100277-100279, 100282-100285, 100287-100303, 100305, 100306, 100309-100312, 100314, 100316, 100320, 100322-100326, 100328, 100329, 100332, 100336, 100337, 100339, 100340, 100342, 100343, 100345, 100347, 100351-100353, 100355-100358, 100360-100381, 100383-100390, 100392-100394, 100397, 100399-100402, 100404, 100405, 100407-100416, 100418-100421, 100423-100427, 100429-100436, 100438, 100440-100446, 100449-100454, 100458, 100459, 100462, 100465, 100466, 100468, 100469, 100471-100479, 100481, 100482, 100486-100493, 100495-100507, 100509, 100521, 100526-100530, 100532-100534, 100539, 100541, 100547, 100553, 100554, 100558, 100561, 100567, 100569-100573, 100022, 100052, 100227, 100230, 100233, 100242, 100307, 100308, 100318, 100321, 100327, 100330, 100331, 100341, 100344, 100348-100350, 100422, 100463, 100470, 100480, 100484, 100494, 100508, 100511-100520, 100522, 100524, 100525, 100535-100538, 100540, 100542, 100543, 100545, 100548-100552, 100555, 100559, 100560, 100562-100566, 100568, 100574-100576, 100578-100586, 100588-100592, 100594, 100597-100606, 100608-100610, 100612, 100614-100616, 100619, 100620, 100622-100630, 100632-100662, 100665-100670, 100674, 100675, 100680, 100681, 100683, 100685, 100688, 100690-100692, 100695-100703, 100705, 100706, 100708, 100709, 100711, 100714, 100715, 100718, 100721, 100725-100727, 100731-100734, 100837

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94603
Status: Active
Manufacturer: Philips North America Llc
Sold By: Authorized Philips medical device distributors; Direct sales to hospitals and clinics
Manufactured In: United States
Units Affected: 3 products (1348 units; 100 units; 590 units)
Distributed To: Nationwide
Agency Last Updated: June 18, 2025

Were You Affected by This Recall?

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.