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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Monitoring Devices

Philips Smart-hopping 2.0 Patient Monitor Recalled for Connection Issues

Agency Publication Date: January 8, 2026
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Summary

Philips North America Llc is recalling 13,470 units of the Philips Smart-hopping 2.0 AP 1.4 GHz patient monitor system. The recall was initiated because the MX40 monitoring device can fail to reconnect to the central Patient Information Center (PIC iX) when patients move between different wireless access points if signal strength changes rapidly. If the device fails to reconnect, healthcare providers may lose the ability to monitor patient vitals or receive critical alarms, which could lead to delayed medical treatment during an emergency.

Risk

The device may lose its connection to the wireless network when moving between different types of access points, preventing medical staff from receiving live patient data and alarm notifications. This loss of monitoring poses a risk of delayed response to life-threatening patient events.

What You Should Do

  1. The recalled product is the Philips Smart-hopping 2.0 AP 1.4 GHz Patient Monitor, Model Number 867216.
  2. Identify if your device is affected by checking the model number and the specific serial number on the device label. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled device and contact the manufacturer or your distributor to arrange for a return, replacement, or correction.
  4. For further instructions or to report issues, contact Philips North America Llc directly.
  5. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) for additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Philips Smart-hopping 2.0 AP 1.4 GHz. Patient Monitor.
Model / REF:
867216
Serial Numbers (384):
DK32800791
DK32800825
DK32800918
DK32800947
DK32801055
DK32801076
DK32801098
DK32801120
DK32801188
DK32801197
DK32801225
DK32801235
DK32801252
DK32801306
DK32801338
DK33402127
DK33402141
DK33402210
DK33402281
DK33402309
DK33402345
DK33402358
DK33402363
DK33402364
DK33402437
DK33402526
DK33402553
DK33402569
DK33402630
DK33402653
DK33402657
DK33402737
DK33402805
DK33402894
DK33402955
DK33403058
DK33403144
DK33403145
DK33403209
DK33403222
DK33403235
DK33603488
DK33603527
DK33603582
DK33603584
DK33603673
DK33603678
DK33603746
DK33603796
DK33603971
UDI:
00884838099876

Quantity affected: 13,470 Units. The issue occurs when moving between Radiohead and Trident 1.4 GHz access points if signal strength changes quickly.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 98158
Status: Active
Manufacturer: Philips North America Llc
Sold By: Authorized Medical Distributors; Direct Sales
Manufactured In: United States
Units Affected: 13,470 Units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.