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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips Incisive CT and CT 5300 Systems Recalled for Detachment Risk

Agency Publication Date: December 3, 2025
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Summary

Philips North America Llc is recalling 2,347 units of its Incisive CT and CT 5300 systems, including software versions 4.5, 5.0, and 5.1. The recall was issued because a component called the tube heat exchanger on the rotating scanner may not have its screws tightened correctly after being replaced. If these screws are loose, the heat exchanger can become detached while the machine is spinning, potentially crashing into and damaging other sensitive internal components of the CT system.

Risk

A detached heat exchanger can make physical contact with other internal parts during scanner rotation, which can damage the system and potentially lead to equipment failure or scan interruptions during a medical procedure.

What You Should Do

  1. This recall affects Philips Incisive CT and CT 5300 systems with software versions 4.5, 5.0, and 5.1.
  2. Identify affected units by checking the model and serial numbers on your device labels. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled product.
  4. Contact Philips North America Llc directly to arrange for a technician to inspect the heat exchanger screws and ensure they are properly tightened to manufacturer specifications.
  5. Call the FDA at 1-888-463-6332 for additional questions regarding this medical device recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Incisive CT (Model 728143)
Variants: Software Version 4.5, Software Version 5.0, Software Version 5.1
Model / REF:
728143
Serial Numbers (1100):
500092
500202
500309
500376
500574
500265
500264
510051
500034
500544
500543
500548
500046
500168
500064
500110
500111
500102
500145
500178
500255
500217
500211
500216
500225
33009
500242
500252
500222
500282
33005
500301
33001
33035
33039
33002
33003
33007
33013
33047
33011
33008
33015
33020
33010
33046
33017
33019
33049
33016
UDI:
00884838085015

Includes units with Software Versions 4.5, 5.0, 5.1.

Product: Incisive CT (Model 728144)
Variants: Software Version 4.5, Software Version 5.0, Software Version 5.1
Model / REF:
728144
Serial Numbers (1241):
552070
552094
34415
34010
552036
550138
550133
552051
550320
550076
550319
550190
550230
550231
550374
550126
34002
34006
34007
34025
34026
34018
34023
34031
34033
34032
34038
34041
34042
34040
34051
34047
34050
34049
34052
34053
34054
34056
34057
34055
34060
34058
34059
34064
34066
34072
34067
34068
34071
34074
UDI:
00884838105508

Includes units with Software Versions 4.5, 5.0, 5.1.

Product: CT 5300 (Model 728285)
Variants: Software Version 4.5, Software Version 5.0, Software Version 5.1
Model / REF:
728285
Serial Numbers:
35071
800007
800002
800001
800004
800003
UDI:
00884838113237

Includes 6 units (Outside US only). Software Versions 4.5, 5.0, 5.1.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97919
Status: Active
Manufacturer: Philips North America Llc
Sold By: Authorized Medical Device Distributors; Direct Sales to Hospitals and Clinics
Manufactured In: United States
Units Affected: 2 products (2341 units; 6 units (OUS only))
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.