Philips North America Llc: DIVA Widescreen Touch Displays Recalled Due to Potential Alarm Failures

What You Should Do

1. Check the model number and serial number on your DIVA 24-inch Widescreen LCD Touch Display to see if it is included in this recall. Affected units are Model RGD2461AMI, Philips Part # 866126.
2. Review the extensive list of affected serial numbers provided by Philips, which include codes starting with D0122190G, D0122220G, D0122270G, D0122360G, D0122380G, and D0122390G.
3. If your serial number is on the list, immediately contact your healthcare provider or Philips North America for specific instructions on how to address the touch input defect.
4. Report any malfunctions or patient safety incidents related to these displays to Philips or your facility's biomedical engineering department.
5. Contact Philips North America at their Cambridge, Massachusetts headquarters or your local Philips service representative for further technical guidance and potential corrective actions.
6. For additional information, you can contact the FDA medical device hotline at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

Affected Products