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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips North America Llc: Philips CT Scanners and Simulators Recalled for Imaging Software Defects

Agency Publication Date: November 14, 2023
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Summary

Philips North America Llc has recalled 96 units of the Big Bore RT, Brilliance CT Big Bore, and Brilliance CT Big Bore Oncology systems equipped with software version V4.8.0.10421. These devices are used in hospitals and oncology centers for radiation therapy planning and diagnostic imaging. A defect in the software's off-set reconstruction feature can cause a shift in the patient's image or provide inaccurate coordinates during treatment planning. This means radiation might be targeted at the wrong location or a patient might receive an incorrect medical diagnosis. Philips has initiated this voluntary recall via letter to affected facilities to address these software inaccuracies.

Risk

Incorrect coordinates or image shifts can lead to errors in radiation therapy planning, potentially causing the growth or spread of cancer due to mistargeted treatment. In radiology settings, software errors may result in an inaccurate diagnosis or an improper treatment regimen for the patient.

What You Should Do

  1. Identify if your facility is using the Big Bore RT (Model 728242), Brilliance CT Big Bore (Model 728244), or Brilliance CT Big Bore Oncology (Model 728243) with software version V4.8.0.10421.
  2. Check the serial numbers of your units against the affected list, which includes Big Bore RT serials like 20094, 766037, and 763011; Brilliance CT Big Bore serials like 760012 and 7742; and Brilliance CT Big Bore Oncology serials like 7362, 75114, and 750017.
  3. Review the specific instructions provided in the notification letter sent by Philips regarding the use of off-set reconstruction and image fusion features.
  4. If you are a patient who has recently undergone radiation planning or a CT scan on one of these devices, contact your healthcare provider to discuss whether your treatment plan or diagnosis was affected by this software issue.
  5. Healthcare facilities should contact Philips North America Llc directly to coordinate the necessary software updates or technical corrections for their specific devices.
  6. For additional information or questions regarding this recall, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer initiated notification and potential software correction

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Big Bore RT with software version V4.8.0.10421
Model / REF:
728242
UPC Codes:
00884838095168
Lot Numbers (56):
Serial Number 20094
Serial Number 20078
Serial Number 766037
Serial Number 20064
Serial Number 20051
Serial Number 20063
Serial Number 766015
Serial Number 766013
Serial Number 20053
Serial Number 20052
Serial Number 20039
Serial Number 766003
Serial Number 763011
Serial Number 20033
Serial Number 763006
Serial Number 20023
Serial Number 763004
Serial Number 20092
Serial Number 766075
Serial Number 768020
Serial Number 20093
Serial Number 766073
Serial Number 766074
Serial Number 766072
Serial Number 766071
Serial Number 766070
Serial Number 766069
Serial Number 766068
Serial Number 766065
Serial Number 766067
Serial Number 766066
Serial Number 766064
Serial Number 766061
Serial Number 766062
Serial Number 766063
Serial Number 766060
Serial Number 766059
Serial Number 766058
Serial Number 763030
Serial Number 766057
Serial Number 20086
Serial Number 20090
Serial Number 763033
Serial Number 763032
Serial Number 766080
Serial Number 763031
Serial Number 766081
Serial Number 766079
Serial Number 766078
Serial Number 20091
Product: Brilliance CT Big Bore with software version V4.8.0.10421
Model / REF:
728244
UPC Codes:
00884838059450
Lot Numbers:
Serial Number 760012
Serial Number 7742
Serial Number 75043
Serial Number 76137
Serial Number 76005
Serial Number 7830
Serial Number 76202
Serial Number 76134
Serial Number 76038
Serial Number 7871
Serial Number 7825
Product: Brilliance CT Big Bore Oncology with software version V4.8.0.10421
Model / REF:
728243
UPC Codes:
00884838059450
Lot Numbers:
Serial Number 7362
Serial Number 75114
Serial Number 7441
Serial Number 7449
Serial Number 7996
Serial Number 7104
Serial Number 7333
Serial Number 7991
Serial Number 7497
Serial Number 7762
Serial Number 7254
Serial Number 7373
Serial Number 7674
Serial Number 7783
Serial Number 7971
Serial Number 7802
Serial Number 7385
Serial Number 7840
Serial Number 7353
Serial Number 750010
Serial Number 75107
Serial Number 8007
Serial Number 7990
Serial Number 7716
Serial Number 7689
Serial Number 7618
Serial Number 75045
Serial Number 7442
Serial Number 750017

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93291
Status: Active
Manufacturer: Philips North America Llc
Sold By: Philips North America Llc
Manufactured In: United States
Units Affected: 3 products (56 units; 11 units; 29 units)
Distributed To: Nationwide
Agency Last Updated: January 26, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.