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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Monitoring Devices

Philips North America Llc: IntelliVue Patient Monitors Recalled for Arrhythmia Detection Failure

Agency Publication Date: October 4, 2024
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Summary

Philips North America has recalled 153 IntelliVue Patient Monitors (models MX400, MX450, MX500, and MX550) that were manufactured with software version P.01.01 and ordered with Option CP2. These devices were configured incorrectly at the factory, resulting in the 'Enhanced ECG Capabilities' and 'Full Arrhythmia' features being disabled. Because of this defect, the monitors will not provide necessary yellow alarms for enhanced arrhythmia detection, which are critical for monitoring patient heart health. This recall is being reported retrospectively from June 2023.

Risk

If the enhanced arrhythmia detection alarms are not functioning, healthcare providers may not be alerted to dangerous changes in a patient's heart rhythm. This failure to notify staff of a medical emergency could result in a delay of critical treatment or life-threatening cardiac events.

What You Should Do

  1. Check the model of your patient monitor to see if it is an IntelliVue MX400 (866060), MX450 (866062), MX500 (866064), or MX550 (866066).
  2. Verify the software version is P.01.01 and that the device was purchased with Option CP2.
  3. Cross-check your device serial number against the affected list, which includes units such as DE7580BB1Y, DE7580BB1Z, DE7580BB20, DE7580BB21, and others listed in the recall documentation.
  4. Identify the UDI-DI on the device label: (01)00884838038769(21), (01)00884838038776(21), or (01)00884838038783(21).
  5. Contact Philips North America or your healthcare facility's biomedical engineering department to verify if your device requires a configuration update to enable the missing arrhythmia detection features.
  6. Contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls for more information regarding this device recall.

Your Remedy Options

๐Ÿ“‹Other Action

Contact your healthcare provider or the manufacturer for further instructions and potential refund

How to: As no specific corrective action was detailed in the source beyond the notification by letter, users must contact Philips for a software fix or configuration correction.

Affected Products

Product: IntelliVue MX400 Patient Monitor
Model / REF:
866060
UPC Codes:
00884838038769
Lot Numbers:
Serial Numbers: DE7580BB1Y, DE7580BB1Z, DE7580BB20, DE7580BB21, DE7580BB22, DE7580BB23, DE7580BB24, DE7580BB25, DE7580BC47, DE7580BC48, DE7580BC4L, DE7580BC4M, DE7580BC4N, DE7580BC4P, DE7580BC4T, DE7580BC4U, DE7580BC5K, DE7580BC5L, DE7580BC5N, DE7580BC5P, DE7580BC5R, DE7580BC5T, DE7580BC5U, DE7580BC5V, DE7580BC68, DE7580BC69, DE7580BC6A, DE7580BC6B, DE7580BC6C, DE7580BC6D, DE7580BC6E, DE7580BC6R, DE7580BC6Z, DE7580BC8R, DE7580BCV4, DE7580BD4K, DE7580BD4L, DE7580BF3Z, DE7580BFUL, DE7580BFUM, DE7580BFUN, DE7580BFWY, DE7580BJM2, DE7580BJM3, DE7580BJM4, DE7580BJM5, DE7580BJM6, DE7580BJM7, DE7580BJWV, DE7580BJWW, DE7580BJWY, DE7580BJWZ, DE7580BJY0, DE7580BJY1, DE7580BK55, DE7580BK56, DE7580BK75, DE7580BK76, DE7580BK77, DE7580BK78, DE7580BK79, DE7580BK7A, DE7580BK7B, DE7580BK7C, DE7580BK7D, DE7580BK7E, DE7580BC3A, DE7580BC3B, DE7580BC3C, DE7580BC3E, DE7580BC3F, DE7580BC3G, DE7580BC3H, DE7580BC3J, DE7580BC3K, DE7580BC3L, DE7580BC3M, DE7580BC3N, DE7580BC3R, DE7580BC3T, DE7580BC3U, DE7580BC3V, DE7580BC3W, DE7580BC3Y, DE7580BC3Z, DE7580BC40, DE7580BC41, DE7580BC42, DE7580BC43, DE7580BC75, DE7580BC79, DE7580BCY8, DE7580BCY9, DE7580BCYA, DE7580BCYB, DE7580BCYD, DE7580BCYE, DE7580BCYF, DE7580BCYG, DE7580BCYK, DE7580BCYL, DE7580BDE4, DE7580BDE5, DE7580BDE6, DE7580BDE7, DE7580BE0K, DE7580BE0L, DE7580BEWY, DE7580BHZT, DE7580BNKB, DE7580BNKC, DE7580BNKD, DE7580BNKE, DE7580BBBA, DE7580BBUE, DE7580BBUK, DE7580BBUL, DE7580BBUY, DE7580BBUZ, DE7580BBV0, DE7580BBV1, DE7580BBVC, DE7580BBVD, DE7580BBVE, DE7580BBVF, DE7580BBVU, DE7580BBVV, DE7580BBVY, DE7580BBW9, DE7580BBWA, DE7580BBWB, DE7580BBWC, DE7580BBWP, DE7580BBWR, DE7580BBYR, DE7580BC2E, DE7580BC2F, DE7580BC2G, DE7580BC2H, DE7580BC2M, DE7580BC2N, DE7580BC2P, DE7580BC2R, DE7580BC2T, DE7580BC2U, DE7580BC2V, DE7580BC2W, DE7580BC2Y, DE7580BC2Z, DE7580BFVB, DE7580BK89, DE7580BK8A, DE7580BK8B
Product: IntelliVue MX450 Patient Monitor
Model / REF:
866062
UPC Codes:
00884838038776
Lot Numbers:
See serial numbers for MX400
Product: IntelliVue MX500 Patient Monitor
Model / REF:
866064
UPC Codes:
00884838038783
Lot Numbers:
See serial numbers for MX400
Product: IntelliVue MX550 Patient Monitor
Model / REF:
866066
Lot Numbers:
See serial numbers for MX400

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95324
Status: Active
Manufacturer: Philips North America Llc
Sold By: Philips North America; Hospital supply distributors
Manufactured In: United States
Units Affected: 153 units OUS
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.