Philips North America is recalling 146 units (including 41 in the U.S.) of the Patient Information Center iX running software version 4.5.0. A recent software update changes the Mobile Event Notification filter settings without notifying the user, which can prevent critical patient alerts from being sent to mobile devices. Users of models 866389 and 866390 should verify their software version and serial number to determine if their system is affected.
The software error modifies notification filters without warning, potentially preventing medical staff from receiving urgent patient alerts on their mobile devices. This failure to communicate critical events could lead to delayed treatment and serious patient harm.
Firm initiated recall of software version 4.5.0.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: FDA iRES · Raw API Response
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