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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips Vue PACS Diagnostic Viewer Recalled for Software-Induced Misdiagnosis Risk

Agency Publication Date: November 20, 2024
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Summary

Philips Medical Systems Technologies Ltd. is recalling approximately 2,439 Vue PACS Diagnostic Viewer systems equipped with Vue PACS client software versions 12.1.5 through 12.2.8.454. A software defect within the Perfusion Application can cause incorrect calculations of brain blood flow maps when exporting results from Siemens CT perfusion studies. This calculation error may lead to incorrect values in maps and tables, potentially causing medical providers to misinterpret diagnostic data. No injuries or incidents have been reported in connection with this issue.

Risk

The software error can generate inaccurate ischemic maps and data tables, which may lead to a misdiagnosis or incorrect treatment plan for patients undergoing CT perfusion scans. Inaccurate maps are particularly critical during the evaluation of stroke or other emergency neurological conditions.

What You Should Do

  1. This recall affects Philips Vue PACS Diagnostic Viewer systems (Model Number 1149418) running Vue PACS client software versions 12.1.5 through 12.2.8.454.
  2. Identify if your institution is using the affected software versions by checking the system information or the UDI-DI identification. See the Affected Products section below for the full list of affected codes.
  3. Stop using the export function in the Perfusion Application for Siemens CT perfusion studies until the software has been corrected or updated.
  4. Contact Philips Medical Systems Technologies Ltd. or your equipment distributor to arrange for a software correction, replacement, or return of the affected system.
  5. Call the FDA's medical device hotline at 1-888-463-6332 (1-888-INFO-FDA) for additional questions or to report a complaint.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Vue PACS Diagnostic Viewer with Vue PACS client (Software 12.1.5 to 12.2.8.454)
Model / REF:
1149418
UDI:
(01)00884838100350(11)200221(10)12.2.5
(01)00884838100350(11)200812(10)12.2.6.0
(01)00884838100350(11)201207(10)12.2.6.100
(01)00884838100350(11)210303(10)12.2.6.200
(01)00884838100350(11)210518(10)12.2.6.201
(01)00884838100350(11)210729(10)12.2.6.300
(01)00884838100350(11)210502(10)12.2.8.0
(01)00884838100350(11)220112(10)12.2.8.100
(01)00884838100350(11)221213(10)12.2.8.200
(01)00884838100350(11)230301(10)12.2.8.210
(01)00884838100350(11)230320(10)12.2.8.300
(01)00884838100350(11)230608(10)12.2.8.310
(01)00884838100350(11)230718(10)12.2.8.400
(01)00884838100350(11)230810(10)12.2.8.401
(01)00884838100350(11)230824(10)12.2.8.317
(01)00884838100350(11)231019(10)12.2.8.412
(01)00884838100350(11)231108(10)12.2.8.403
(01)00884838100350(11)231129(10)12.2.8.413
(01)00884838100350(11)231214(10)12.2.8.414
(01)00884838100350(11)231204(10)12.2.8.420
(01)00884838100350(11)240101(10)12.2.8.415
(01)00884838100350(11)240116(10)12.2.8.421
(01)00884838100350(11)240204(10)12.2.8.422
(01)00884838100350(11)240226(10)12.2.8.424
(01)00884838100350(11)240311(10)12.2.8.426
(01)00884838100350(11)240407(10)12.2.8.440
(01)00884838100350(11)240425(10)12.2.8.450
(01)00884838100350(11)240613(10)12.2.8.451
(01)00884838100350(11)240715(10)12.2.8.452
(01)00884838100350(11)240715(10)12.2.8.454
(01)00884838100350(11)230926(10)12.2.8.410

Intended for use as a Picture Archiving and Communication System (PACS) in hospitals and related institutions.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95604
Status: Active
Manufacturer: Philips Medical Systems Technologies Ltd.
Sold By: Hospitals; Medical Institutions
Manufactured In: Israel
Units Affected: 2439 systems
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.