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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips Vue Motion Software Recalled for Image Sequencing Error

Agency Publication Date: March 27, 2026
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Summary

Philips Medical Systems Nederland B.V. has recalled 3,552 units of its Vue Motion V12 medical imaging software. The recall was initiated because certain versions of the software may display image frames out of sequence during dynamic 'cine' runs, which are movie-like loops of medical images. The software versions affected range from v12.2.0 to v12.2.8.500. This issue could potentially lead to a misinterpretation of medical data by healthcare professionals.

Risk

If image frames are displayed out of order, clinical staff may misinterpret the moving images, potentially leading to an incorrect diagnosis or delayed treatment. No specific injuries have been reported in the recall data.

What You Should Do

  1. Identify if your facility is using Vue Motion V12 software with versions v12.2.0 through v12.2.8.500. Check the software version information in the 'About' section or system configuration of the application.
  2. Check the product and equipment numbers associated with your installation. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.
  4. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls if you have additional questions regarding this device recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Vue Motion V12
Variants: Software Version: v12.2.0 - v12.2.8.500
Model / REF:
1017979
Serial Numbers (3551):
86183662
118470289
115532146
115483951
117699552
86093591
98297412
86093647
86241626
86093616
119288183
86241420
86326303
86325905
86325795
86325794
86325747
86325221
86093571
108816071
86093582
86093358
86093539
86241707
86241692
86093595
86241861
86241751
86241678
86324616
116468394
106682968
86241742
87750382
108664430
118757545
87751135
87750882
86325445
86241699
86241684
86241669
86241750
86093376
89412152
86093502
86369383
86093605
120505331
86093623
UDI:
(01)00884838100367
(01)00884838100343
(01)00884838100336
(01)00884838100350
Date Ranges: UDI (11) dates range from February 21, 2020, to July 28, 2025

Software Version: v12.2.0 - v12.2.8.500

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 98520
Status: Active
Manufacturer: PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Sold By: Authorized Medical Device Distributors; Direct Sales
Manufactured In: Netherlands
Units Affected: 3,552 units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.